Medicare online account help - Add someone to your Medicare card

in this guide

Step 1: sign in
Step 2: before you start
Step 3: tell us who you’re inviting
Step 4: confirm or update your address
Step 5: confirm or update your bank details
Step 6: review and submit
Step 7: you’ve created an invite code
Step 8: sign out

You can add someone 15 or older to your card online if you meet all the following requirements:

you’re living in Australia and you’re an Australian citizen, a New Zealand citizen or you have a permanent resident visa
you’re 15 or older
your name on your current Medicare card has less than 25 characters
someone else doesn’t act on your behalf for Medicare purposes
you’re not in the care of a state or territory child protection authority.

You can invite someone if they meet all the following requirements:

they’re 15 or older
they’re living in Australia and are an Australian citizen, New Zealand citizen or have a permanent resident visa
they’re only on one Medicare card
their name on their current Medicare card has less than 25 characters
someone else doesn’t act on their behalf for Medicare purposes
they’re not in the care of a state or territory child protection authority.

If you don’t meet these requirements, you can complete an application to copy or transfer from one Medicare card to another form.

The screenshots and instructions in this guide are for using Medicare online account on a computer or mobile web browser. The page layout will look different if you’re using the Express Plus Medicare mobile app or Medicare online account through the myGov app.

Step 1: sign in

If you’re using the app, open it and enter your myGov PIN.

From your homepage, select My card.

Select Add someone to my card.

Read the Family and domestic violence information, then select Close to continue.

Step 2: before you start

Read the information about what you need from the person you want to invite.

Select Next to continue.

Step 3: tell us who you’re inviting

Enter the following details about the person you want to invite:

their Medicare card number and Individual Reference Number (IRN), the number next to the person’s name on their Medicare card
their full name exactly as it appears on their Medicare card
their date of birth.

Then select Next.

Step 4: confirm or update your address

When the person accepts your invite, they’ll be able to see your postal address. This is so they know where we’ll send their new card.

We’ll send 2 new Medicare cards to your postal address.

Read the address details on this page and make sure they’re correct, then select Next. If you need to make changes, select Edit.

Step 5: confirm or update your bank details

We’ll pay your Medicare benefits into your bank account.

We won’t show your bank details to the person you’re inviting.

Read the bank details on this page and make sure they’re correct, then select Next. If you need to make changes, select Edit.

Step 6: review and submit

We’ll give you a summary of the details you’ve given us.

Read the details on this page and make sure they’re correct. If you need to make changes, select Edit.

If all the information is correct, read the declaration. If you understand and agree with the declaration, select Submit.

If you select Cancel, we’ll stop your request to create an invite code.

We’ll only save your address and bank details if you updated them.

Step 7: you’ve created an invite code

You’ll see the invite code and information about what the person you invited needs to do.

Select the copy icon to copy this information to your device. You can send this information to the person you’ve invited, using your preferred messaging service such as SMS or email.

You’ll need to give this information to the person you’re inviting. We won’t send it to them automatically. Your invite code is valid for 7 days.

We’ll let you know if they accept your invite.

To go back to your homepage, select Home.

Withdraw an invite

Your invite expires in 7 days. You can withdraw your invite before it’s accepted.

To withdraw an invite from your homepage select My card, then Manage my card invites.

Select the invite you want to withdraw.

Select Withdraw invite.

Select Yes to withdraw the invite.