Community resources and help

What we offer

We offer guidance and support in times of need. This includes:

help from our specialist staff
referrals to other services.

If a person is getting a payment from us, they may get:

extra payments to help in a crisis
advance payments.

Everyone can:

talk to our social workers
attend a financial information seminar
get advice to help manage their money.

Our Payment and Service Finder can help people in your community find services in your area. They can also see what payments they might be eligible for.

We also offer help for those who:

are homeless
are in crisis or need special help, for example they’re in severe hardship or recovering from a disaster
are affected by family and domestic violence
need help with managing money.

What help is in your language

We have translated information and interpreter services. Read more about help for multicultural organisations.

ABSTUDY resources for community groups

Resources to help you share information about ABSTUDY, including factsheets, posters, videos and more.

Australian Government Indigenous Apprenticeships Program community groups

Australian Government Indigenous Apprenticeships Program 2024 communication eKit for partnering agencies.

Bereavement resources for community groups

We have resources you can use when you’re helping people in your community affected by the death of a loved one.

Disability Support Pension resources for community groups

Resources to help you share information about Disability Support Pension (DSP), including a DSP Easy Read guide, factsheets and more.

Family and domestic violence resources for community groups

We have resources you can use when you’re helping people in your community affected by family and domestic violence.

Farm Household Allowance resources for community groups

Resources to help you share information about Farm Household Allowance (FHA).

Grandparent, Foster and Kinship Carer resources for community groups

Resources to help you share information with formal and informal carers who provide ongoing care for a child. This includes grandparents, foster and kinship carers.

Medicare resources for community groups

Resources to help you share information about Medicare services.

My Aged Care face-to-face services resources for community groups

Resources to help you share information about the My Aged Care face-to-face services.

Natural disaster resources for community groups

Resources to help you support people in your community who have been affected by a natural disaster.

Robodebt class action and refunds resources for community groups

Resources to help you share information about the class action settlement and Income Compliance Program debt refunds.

Scams and identity theft resources for community groups

Resources to help you educate and support people in your community about scams and identity theft.

Working after Age Pension age resources for community groups

We have resources to help you share information with older Australians who work and get certain payments from us.

on this page

What we offer

What help is in your language

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