Reflecting on social services history

We’re sharing the history of how Aboriginal and Torres Strait Islander people fought for access to government payments.

We’re proud to introduce Reflection: Experiences of First Nations people with social security and services from 1947 to 1997.

Reflection includes firsthand accounts of how Aboriginal and Torres Strait Islander people fought for access to social security.

Genevieve, a current staff member and researcher, has been working hard for 2 years to bring the site to life.

‘The intention of Reflection is to shed light on how First Nations peoples have advocated for themselves, their families and their communities throughout history,’ Genevieve explained.

‘A powerful theme is how consistently Aboriginal and Torres Strait Islander people advocated for their rights.’

The site contains letters from activists, autobiographical accounts, and information about past policies and laws.

It gives insight into past injustices experienced by Aboriginal and Torres Strait Islander people.

Anita, a Yuggera Ugarapul woman and National Manager of our Indigenous and Remote Servicing Branch, provided guidance and oversight throughout the development of the site.

‘I view Reflection as part of our truth-telling as an agency. Honesty is paramount in our collective healing and moving forward together,’ Anita said.

‘Our agency was genuinely inclusive in the co-development of the site, demonstrating immense respect by upholding Aboriginal and Torres Strait Islander cultural practices within Reflection. Because of how it was put together, this work means so much to our Aboriginal and Torres Strait Islander staff.’

The site was a commitment in our Reconciliation action plan 2018–22. It’s a recognition that to keep progressing on our reconciliation journey, we need to be transparent about the past.

‘There’s lots to be gained from learning about our past - especially as public servants,’ Genevieve said.

‘This knowledge can support us to better serve people in the present, and to do so in an inclusive and compassionate way.’

Page last updated: 28 June 2023.
QC 65047