What we’ve achieved

Learn about what we’ve recently delivered across myGov.

Improvements to myGov

Read about the improvements we’ve made to your myGov experience, as well as new services available.

Add your organ donor card in the myGov app

October 2024 - You can now add a digital copy of your organ donor card to the digital wallet in your myGov app. It’s a convenient and secure way to store this important document, as well as view and manage your donation preferences.

Link Victorian concessions and allowances

September 2024 - You can now link the Victorian concessions and allowances portal to your myGov account. This means you can apply for your non-mains concessions online. Read more about how to link Victorian concessions and allowances on the myGov website.

Add your Veteran Cards in the myGov app

June 2024 - You can add your Department of Veterans’ Affairs White or Gold Veteran Card to the digital wallet in your myGov app.

Share details about your newborn with multiple services

June 2024 - As a parent of a newborn in the ACT, you can use myGov to share details about your child with multiple government services. In just one update you can enrol your baby in Medicare, start your family payments and register their birth. Read about registering the birth of your baby on the myGov website.

My Health Record letters to your myGov Inbox

June 2023 - My Health Record can now send messages in the myGov Inbox. You can choose to get letters about your My Health Record and public health information messages sent securely to your myGov Inbox.

Make a statutory declaration online

February 2024 - You can complete a Commonwealth statutory declaration digitally through myGov using your Digital ID. This means you don’t need to organise an in-person witness. Learn about creating a digital Commonwealth statutory declaration on the myGov website.

Enrol in Medicare through myGov

December 2023 - You can now enrol in Medicare through your myGov account if you live in Australia, are 15 years or older and enrol as an individual. This means you don’t need to come into a service centre and can enrol online anytime. Learn about how to enrol in Medicare through myGov on the myGov website.

Link Unique Student Identifier

December 2023 - As a student, you can link and access your Unique Student Identifier (USI) account through myGov. You can view and share your USI Vocational Education and Training transcript and manage your details. Read about linking your USI on the myGov website.

Easier to find details about government services

myGov helps you easily discover and access information about payments and services relevant to your needs. Learn about the government services available to support you through major events in life without needing to know which department provides which service.

Improvements to security and accessibility

Read about what we’ve done to improve security and accessibility in myGov so it remains safe, secure and easy to use.

Use a passkey to sign in

June 2024 - You can create a passkey to sign in to your myGov account. Passkeys are a simple, fast and more secure way to sign in. Passkeys work like a pair of keys – a private key stored on your device or in your password manager and a public key which is kept with myGov. These two keys work together to sign you in to your myGov account, meaning they won’t work with fake websites and are phishing resistant. Read more about how to use passkeys on the myGov website.

Control your sign in options

June 2024 - If you create a passkey or connect a Digital ID to your account, you can turn off your myGov password as a sign in option. This makes it easier for you and secures your account from phishing and other scams. Read about turning off your password on the myGov website.

Sign in notices

April 2024 - We updated how we tell you about attempts to access your account. If we don’t recognise the device trying to sign in to your account, we’ll send you a notification. We’ll also place temporary locks on your account if this happens repeatedly in a short period. This means you can act quickly to change your password or change your sign in method to using a stronger option, such as a passkey or a Digital ID.

Improved security measures

We’ve put in place extra security measures to make it harder for malicious actors who target myGov accounts.

Page last updated: 19 December 2024.
QC 74423