Home care events

To register an entry event, you’ll need to be on a care recipient profile.

1. Search for the care recipient using their Care recipient details.
2. Select Register entry.
3. As you complete the fields in each step, select Next.
4. When you’ve finished working through each step, select Submit to complete the process.
5. If you’ve successfully filled in all the relevant information, you’ll see a Successful receipt screen.

You can register an entry event while you’re registering a home care viability event.

To register a leave event, you’ll need to be on a care recipient profile.

1. In the Circumstances tab select Leave to open the Leave summary screen.
2. Select Register leave.
3. Once on the Register leave screen:
   • Select the leave type from the drop-down list.
   • Select the leave start date.
   • Select the leave end date (if known).
   • Check the details you have entered and select Submit.
4. If you’ve successfully filled in all the relevant information, you’ll see a Successful receipt screen.

To register a departure event, you’ll need to be on a care recipient profile.

Once you’re on the profile:

1. In the Circumstances tab select Departure to open the Departure summary screen.
2. Select Register departure.
3. Once on the Register departure screen:
   • Select the departure start date.
   • Select the departure reason from the drop-down list.
   • Check the details you have entered and select Submit.
4. If you’ve successfully filled in all the relevant information, you’ll see a Successful receipt screen.

There are 3 ways you can submit invoice amounts for the care recipients:

• individual invoice amount
• bulk invoice amounts event screen
• import amounts using a CSV file through bulk file import.

To submit an individual invoice amount you’ll need to be on a care recipient profile.

1. In the Commonwealth amount tab, select the x menu item to open the Invoice amount summary screen.
2. Select Register invoice amount.
3. Enter the invoice amount for the claim month and select Submit.

Submit a bulk invoice amounts event screen.

1. From the service home page, select Bulk invoice amounts from the quick links menu, hamburger menu or search bar.
2. Register an invoice amount for multiple care recipients in the one screen.
3. Select Submit once you have entered values.
4. Use the Filters to view the mandatory care recipients and submitted amounts.

Import amounts using a CSV file through bulk file import.

From the service home page, select Bulk invoice amounts from the quick links menu, hamburger menu or search bar.

You can import a file 2 different ways:

• export CSV to your downloads folder and enter the amounts for the care recipient
• use a CSV file from your own system.

If there’s anything incorrect in the file, it will highlight the error on screen and display a data validation error.

It must include the Nationally Approved Provider System ID, claim period, care recipient ID and invoice amount for each care recipient.

1. Log into the ACPP and navigate to the Bulk invoice amounts event screen.
2. Choose the file to import.
3. After choosing the file, select Import CSV.
4. Select Submit to save the invoice amounts.

Once you have submitted invoice amounts, you’ll receive a Successful receipt.

There are 3 ways to report the Commonwealth unspent amount for care recipients who entered your care before 1 September 2021:

• report an individual Commonwealth unspent amount
• bulk reported Commonwealth unspent amounts event screen
• import amounts using a CSV file through bulk file import.

To submit a Commonwealth unspent amount you’ll need to be on a care recipient profile.

1. In the Commonwealth amount tab, select the Commonwealth unspent amounts then Report and Opt In menu item to open the Reported Commonwealth unspent amount summary screen.
2. Select Report Commonwealth unspent amount.
3. Enter the following details:
   • Date from end of the last claim period.
   • Commonwealth portion of the unspent amount.
4. Select Submit.

Submit a Commonwealth unspent amounts event screen.

1. From the service home page, select Bulk reported Commonwealth unspent amounts from the quick links menu, hamburger menu or search bar.
2. Register Commonwealth unspent amounts for multiple care recipients in the one screen.
3. Select Submit once you have entered values.

Import amounts using a CSV file through bulk file import .

From the service home page, select Bulk reported Commonwealth unspent amounts from the quick links menu, hamburger menu or search bar.

You can import a file 2 different ways:

• export CSV to your downloads folder and enter the amounts for the care recipient
• use a CSV file from your own system.

If there is anything incorrect in the file, it will highlight the error on screen and display a data validation error.

It must include the Nationally Approved Provider System ID, claim period, care recipient ID and invoice amount for each care recipient.

1. Log into the ACPP and find the Bulk reported Commonwealth unspent amount event screen.
2. Choose the file to import.
3. Select Import CSV.
4. Select Submit to save the reported Commonwealth amounts and opt in preferences.

Once you have submitted a Commonwealth unspent amount, you’ll receive a Successful receipt.

To register a viability event, you’ll need to be on a care recipient profile.

1. In the Supplements tab select Viability.
2. Select Register viability.
3. If you’ve successfully filled in all the relevant information, you’ll see a Successful receipt screen.

You can register a home care viability event while you’re registering an entry event.