Enhanced Income Management and SmartCard

A way to help you manage your money to meet essential household needs and expenses.

Enhanced Income Management helps you budget your payments from us. It also helps you meet essential household needs and expenses, like food, rent, bills and education.

You can access your enhanced Income Management account with a SmartCard.

If you are on Income Management, with or without a BasicsCard, you can choose to move to enhanced Income Management. Call the SmartCard eIM hotline to talk about your options.

If you are new to enhanced Income Management, we will contact you to get you set up.

If you live in certain areas of Australia, you can volunteer for enhanced Income Management and can use a SmartCard to access your enhanced Income Management account.

Select the state or territory where you live for more details about enhanced Income Management and SmartCard.

Page last updated: 4 September 2023.
QC 64006