Enhanced Income Management helps you budget your payments from us. It also helps you meet essential household needs and expenses, like food, rent, bills and education.
You can access your enhanced Income Management account with a SmartCard.
If you are on Income Management, with or without a BasicsCard, you can choose to move to enhanced Income Management. Call the SmartCard eIM hotline to talk about your options.
If you are new to enhanced Income Management, we will contact you to get you set up.
If you live in certain areas of Australia, you can volunteer for enhanced Income Management and can use a SmartCard to access your enhanced Income Management account.
Select the state or territory where you live for more details about enhanced Income Management and SmartCard.
Contact numbers available on this page.
SmartCard eIM hotline
Use this line for support with enhanced Income Management, your account and SmartCard.
There are other ways you may want to contact us.