on this page
You can be on enhanced Income Management if you live in the Northern Territory, and you are 15 to 24 years old. You must have also had one of the following payments for 3 of the last 6 months:
You can be on enhanced Income Management if you live in the Northern Territory and you are between 25 and Age Pension age. You must have also had one of the following payments for more than 12 of the last 24 months:
What happens to your money
You will get the same amount of payment, but in a different way.
50% of your payments and 100% of any advance and most lump sum payments will go to your enhanced Income Management account. You can access this money with a SmartCard.
The rest of your payment goes to your regular bank account.
Exemptions from enhanced Income Management
You may be able to get an exemption from enhanced Income Management.
If you are exempt, enhanced Income Management stops for 12 months unless your circumstances change.
Read more about exemptions from enhanced Income Management or call the SmartCard eIM hotline.
Reviews and appeals
If you do not agree with a decision we make, you have the right to appeal. Read about reviews and appeals.
Contact numbers available on this page.
SmartCard eIM hotline
Use this line for support with enhanced Income Management, your account and SmartCard.
There are other ways you may want to contact us.