Who it affects
If you get a payment from us and live in the Livingstone, Logan or Rockhampton areas of Queensland, you may be on enhanced Income Management if:
- a child protection authority refers you
- a social worker refers you
- you are under 25 years of age and a Vulnerable Welfare Payment Recipient
- you volunteer for enhanced Income Management
- you have a payment nominee on enhanced Income Management.
If you have been referred for enhanced Income Management, we will send you a letter.
If you want to volunteer
You can volunteer for enhanced Income Management if you get a payment from us and you live in the following areas of Queensland:
- Livingstone, Logan or Rockhampton
- Bundaberg and Hervey Bay
- Cape York and Doomadgee region.
If you live in Queensland but outside of these locations, you are not able to volunteer for enhanced Income Management. There are locations in other states where people can volunteer.
If you volunteer, you must stay on enhanced Income Management for at least 13 weeks.
If you want to volunteer for enhanced Income Management, call the SmartCard eIM hotline.
If you are on Income Management
If you are on Income Management, with or without a BasicsCard, you can choose to move to enhanced Income Management.
Call the SmartCard eIM hotline to talk about your options.