Formal review of an Assistance for Isolated Children decision

Formal review

You can apply for a formal review of an Assistance for Isolated Children decision we’ve made. You don’t have to ask for an explanation first.

If the decision is about a recovery of a debt, you can apply for a formal review at any time. We can ask you to start making repayments while we review the decision. You can request a pause on debt repayments during a formal review of a debt decision.

If the decision is about what you’re eligible to get, you can apply for a formal review at any time.

Read about how to ask for an explanation or apply for a formal review.

What you can do if you disagree with the Authorised Review Officer’s decision

If you disagree with the Authorised Review Officer’s (ARO) decision about the recovery of a debt, you can ask the Administrative Review Tribunal (ART) to review the decision. You can request a pause on debt repayments during a formal review of a debt decision.

If you disagree with the ARO’s decision about what you’re eligible for, you can ask the Minister for Social Services to review it. You can’t ask the Minister to review decisions about debt recovery.

Requests for the Minister for Social Services to review a decision must be sent in writing to:

Only use this address to apply for a review relating to Assistance for Isolated Children Scheme.

Read more information about explanations and formal reviews of Centrelink decisions.