on this page
We have information in different languages about Explanations and formal reviews
Call us for help in your language.
If you want more information or disagree with a decision
You can ask us to explain our decision about your Centrelink payments, Medicare debt or child support. You can also ask for a review of a decision by doing any of the following:
- writing to us
- calling us on your regular payment line
- visiting us at a service centre.
Read more about:
- explanations and formal reviews of a Centrelink decision
- objections to child support decisions
- reviews and appeals about your Medicare debts or overpayments.
If you need information in your language
We have translated factsheets in various languages about explanations and formal reviews of a Centrelink decision.
If you have feedback or complaints
You can give us feedback or make a complaint at any time.
Read more about feedback and complaints.
If you’re claiming compensation from us
You may be able to claim compensation from us if you believe we’ve made a mistake that caused you either:
- financial loss
- injury
- other harm.
Read more about claiming compensation from us.