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You can apply to both our service delivery and generalist streams. If you’re assessed as suitable for both streams we’ll try to match you in the service delivery stream first.
Once you start, you’ll stay in the service delivery stream for the duration of the program.
Read about how to apply.
Type of degree
Service delivery staff are the face and voice of the agency. We’re looking for graduates with all degree types who have a passion for delivering world-class services to our customers in a simple, helpful, respectful and transparent way.
Range of work
In the service delivery stream you’ll be part of the Customer Service Delivery Group which is responsible for:
- operating the smart and service centres which deliver Medicare, Child Support and Centrelink services
- coordinating emergency responses
- developing and delivering Indigenous and multicultural servicing strategies.