Navigating death resources for community groups

We know community groups play a big role to support people navigating death.

Use our resources to promote our services and help people in your community.

By using this eKit, you agree to use our resources in the exact form we provide them. Don’t change the designs in any way.

If community members need resources

Our eKit resources include information on what to do after someone dies, who to tell and what help may be available. You can use the following eKit resources to support conversations with people in your community:

• a brochure - Needing help after someone has died
• a poster about navigating death from planning before you die, to what to do after someone dies
• a factsheet for Indigenous Australians - Tell us when one of your mob passes away
• a checklist of who to notify when someone dies
• forms to notify us when an adult or child dies.

Download the navigating death resources eKit

We also have a guide to help people find out if they can get a Centrelink payment by answering a few questions about their situation.

If community members need information in their language

We have translations and interpreter services if people in your community need information in different languages. This includes our Needing help after someone close to you has died brochure.

Read more about help for Multicultural organisations.

If you need to reach out to our staff for help

Our staff are available to help. We have the following specialist staff who may be able to assist you:

• Community Engagement Officers can help with information, payments and services
• Financial Information Service officers can help plan for future financial needs
• Social work services can help if your community members are going through a difficult time
• Indigenous Service Officers can help with our services and support Aboriginal and Torres Strait Islander communities
• Multicultural Service Officers can help migrant and refugee communities connect with our services.