Most useful information for recently unemployed

The pages voted most useful by other website visitors.

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Waiting periods

You may have to wait before your payments start.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Income test for JobSeeker Payment

Your or your partner’s income can reduce how much we pay you.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

Severe financial hardship provisions

We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Retirement years
  2. Most useful information

International bank account form (AUS178)

Use this form to tell us your bank account details if you can get your Centrelink payment outside Australia.

  1. Help for myGov, online accounts and mobile apps
  2. myGov online help guides

myGov help - Link Child Support to myGov if you have a Child Support Reference Number

Instructions on how to link Child Support to your myGov account if you have a Child Support Reference Number (CSRN).

Income from outside Australia

Income you get from outside Australia can count in your income test.

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Page last updated: 17 November 2025.
QC 60161