Waiting periods
You may have to wait before your payments start.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Severe financial hardship provisions
We may reduce or waive your waiting period for a payment if you meet the severe financial hardship provisions.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
International bank account form (AUS178)
Use this form to tell us your bank account details if you can get your Centrelink payment outside Australia.
myGov help - Link Child Support to myGov if you have a Child Support Reference Number
Instructions on how to link Child Support to your myGov account if you have a Child Support Reference Number (CSRN).
Income from outside Australia
Income you get from outside Australia can count in your income test.