Getting a payment when you’re recently unemployed
We have payments to help you when you’re unemployed or can’t work while you’re sick or injured. Which one you get depends on your circumstances.
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
Liquid assets waiting period
The liquid assets waiting period is between one and 13 weeks.
Start or end group payment arrangement form (SS270)
Use this form to start or end your payment going to an organisation approved for group payment arrangements, such as an aged care home, hospital or hostel.
Waiting periods
You may have to wait before your payments start.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.