Waiting periods
You may have to wait before your payments start.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Mutual obligation requirements for principal carers
These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.
International bank account form (AUS178)
Use this form to tell us your bank account details if you can get your Centrelink payment outside Australia.
Asset hardship provisions
We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.
myGov help - Link Child Support to myGov if you have a Child Support Reference Number
Instructions on how to link Child Support to your myGov account if you have a Child Support Reference Number (CSRN).
Newly arrived resident's waiting period
If you’ve recently arrived as a resident in Australia, you may have to wait to get payments or concession cards.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.