on this page
It can take some time for us to process your claim for a payment. If you need help while waiting, there are services that can help with food and shelter.
Find help in your area
While you’re waiting to get a payment from us, check out the AskIzzy website. It’s free and anonymous to search for housing, meals, health care and more in your area.
If you’ve recently become retrenched or redundant
You can find information about support for retrenched workers on the Australian Government’s What’s Next website.
Get help from your state or territory government
Your state or territory government may offer help to reduce your cost of living. They may also be able to link you to housing support. The following links take you away from our website.
| State or territory | Resources |
|---|---|
| ACT | Visit the ACT Government Cost of Living support page to find out what support you can get to help with the cost of living. Get information about homes and housing in Canberra. This includes community emergency and temporary housing. |
| NSW | Use the Service NSW Savings Finder tool to find rebates and savings. Get housing information for NSW residents. This includes applying for housing assistance and other housing services. |
| NT | Visit NT.GOV.AU to find concessions on essential goods and services. Get information on NT public housing and other housing services. |
| Qld | Visit the Queensland Government cost of living support website to search for concessions and rebates. Get information on public and community housing in Queensland. |
| SA | Use the SA.GOV.AU concession finder to help with household and other expenses. You can also get information about financial aid. Get information about public and community housing, including how to register. |
| Tas | Visit the Tasmanian Government discounts and concessions website to find what you’re eligible for. Visit Housing Connect for housing and support in Tasmania. |
| Vic | Visit the Victorian Government concessions and benefits page for help with living costs. Get information about housing solutions in Victoria. |
| WA | Visit the Government of Western Australia website to find rebates and concessions. Get information about public housing in WA. |