Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Proof of rent arrangements for Rent Assistance
If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Private Trust form (MOD PT)
Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
How to report your income to Centrelink
You can report your employment income in different ways.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.