Most useful information for looking for work

1. What FIS information you can watch online
2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

1. Managing your money
2. Most useful information

Income support payment

An income support payment is a regular payment that helps you with living costs.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

How to get reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

How to report your income to Centrelink

You can report your employment income in different ways.

1. Work Bonus
2. How it works

Work Bonus if you work

If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.

1. Centrelink self service
2. Electronic messaging

How to subscribe for electronic messaging

Subscribe to get important text messages or emails from us.