Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
Scheduled reporting
If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
How to report your income to Centrelink
You can report your employment income in different ways.
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.