Most useful information for looking for work

1. Employment income reporting
2. What to report

Income from employment

If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.

1. Natural disaster
2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

1. Housing
2. Most useful information

Claim for Crisis Payment - Release from Prison or Psychiatric Confinement form (SU508)

Use this form if you’ve recently been released from prison or psychiatric confinement and are in severe financial hardship.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

1. Relationship changes
2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

1. Centrelink self service
2. Electronic messaging

Who can use electronic messaging

You don’t need to have an online account to use electronic messaging.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.