Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Dealing with debt
Steps to help you manage your debt and take control of your money.
When you need an Employment Separation Certificate
If you or your partner stop work or change from full time to casual work, you may need to give us an Employment Separation Certificate.
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
Express Plus Centrelink mobile app help - Set up app
Instructions on how to sign in and set up the Express Plus Centrelink mobile app.
Centrelink online account help - Deducting tax from your payment
Instructions on how to add, update or cancel voluntary deductions of tax from your eligible Centrelink payment using your Centrelink online account.
How to get reminders to report income to Centrelink
If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
FIS lump sums information online
We have information online about different types of lump sums you may get.