Most useful information for Looking for work

1. Rent Assistance
2. How to manage your payment

Review of your details when you get Rent Assistance

We may review your rent details to check they're up to date.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

Lump sums while on income support

A lump sum is a one off amount of money. They can count in your income test and may affect your payment from us.

1. Rent Assistance
2. Who can get it

Special rules to get Rent Assistance when you get JobSeeker Payment

To get Rent Assistance with JobSeeker Payment, you must meet some special rules.

1. What FIS information you can watch online
2. Job seekers

Social work services FIS video

Watch this video to learn more about our social workers.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

1. How we assess your claim
2. Assessing your ability to work

Program of Support for Disability Support Pension

You may need to participate in a Program of Support before you claim Disability Support Pension (DSP).

When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill into reports for you.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.