Access to information
Providing you a number of ways to access documents and the information we have.
- Managing your money
- Most useful information
Income support payment
An income support payment is a regular payment that helps you with living costs.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- Rent Assistance
- Who can get it
Proof of rent or accommodation arrangements for Rent Assistance
If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.
- What FIS information you can watch online
- Income and assets
FIS selling the family home video
Watch this video to learn more about how selling the family home can affect your payment.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
- Housing
- Most useful information
Claim for Australian Pension from an agreement country form (AUS140)
Use this form to claim an Australian Pension while you are in an agreement country.
- What FIS information you can watch online
- Retirement
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.