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How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

  1. Rent Assistance
  2. How to manage your payment

Review of your details when you get Rent Assistance

We may review your rent details to check they're up to date.

  1. Top payments
  2. Centrelink Confirmation eServices (CCeS)

How Centrelink Confirmation eServices works

There are 3 services that approved businesses can use under CCeS to confirm your information with us.

  1. Income Bank
  2. How to manage your credits

Check your Income Bank balance

You can check your Income Bank balance online.

  1. Crisis Payment
  2. Crisis Payment for release from prison or psychiatric confinement

How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

  1. Financial Information Service
  2. What it is

Financial Information Service Officers

Our Financial Information Service Officers can help you plan for your future financial needs.

  1. Relationship changes
  2. Most useful information

Partner details - if you live in Australia form (MOD P)

Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

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Page last updated: 17 November 2025.
QC 60164