Most useful information for looking for work

1. What FIS information you can watch online
2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Top payments
2. Financial Information Service

What FIS information you can watch online

We have information about financial matters online that may help your situation.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. How to manage your payment
2. Report your income

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.