Most useful information for looking for work

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Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

How to report your income to Centrelink

You can report your employment income in different ways.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

Sole trader or partnership income

Business income is counted in the income test.

  1. Top payments
  2. Rent Assistance

What you need to do for Rent Assistance

You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Search results summary and pagination

330 results, showing 81 to 90
Page last updated: 17 November 2025.
QC 60164