Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
- Financial Information Service
- What it is
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
- Retirement years
- Most useful information
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
- Relationship changes
- Most useful information
Partner details - if you live in Australia form (MOD P)
Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.
- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- Rent Assistance
- What you need to do
Rent verification for Rent Assistance
If you get Rent Assistance, we may ask you to verify your rent to make sure you’re getting the right amount.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.