Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
How much Parenting Payment you can get
How much Parenting Payment you can get depends on your and your partner’s circumstances.
Proof of rent arrangements for Rent Assistance
If you tell us you’re renting when you claim a payment, we may ask for proof. We use this to check if you can get Rent Assistance.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
Review of your details when you get Rent Assistance
We may review your rent details to check they're up to date.
Work Bonus if you don’t work
If you don’t work you still accrue a bonus.
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.