Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Rent Assistance
- Who can get it
Rent and accommodation types for Rent Assistance
The type of accommodation you live in and pay rent or accommodation costs for can affect your eligibility for Rent Assistance.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
How to report your income to Centrelink
You can report your employment income in different ways.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.
- How much you can get
- Income and assets tests
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
- Disability Support Pension
- How we assess your claim
Assessing your ability to work for Disability Support Pension
We assess your ability to work as part of general medical rules for Disability Support Pension (DSP).
- Financial Information Service
- What FIS information you can watch online
FIS aged care information online
We have information online to help you understand aged care requirements.
- Centrelink self service
- Electronic messaging
Who can use electronic messaging
You don’t need to have an online account to use electronic messaging.