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  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

  1. What FIS information you can watch online
  2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Housing
  2. Most useful information

Claim for Australian Pension from an agreement country form (AUS140)

Use this form to claim an Australian Pension while you are in an agreement country.

  1. Rent Assistance
  2. How to manage your payment

Change of circumstances when you get Rent Assistance

We need to know about changes that could affect or stop your Rent Assistance.

  1. Relationship changes
  2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Who can get it
  2. Rent types for Rent Assistance

Community or disability housing rent type for Rent Assistance

Eligibility for Rent Assistance when you pay rent to live in a community or disability housing group.

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Page last updated: 17 November 2025.
QC 60164