Most useful information for looking for work

1. Relationship changes
2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

1. Top payments
2. Rent Assistance

What you need to do for Rent Assistance

You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.

1. Caring for someone
2. Most useful information

Exemptions from mutual obligation requirements for principal carers

We can grant principal carers temporary exemptions from their mutual obligation requirements in some family situations.

1. Top payments
2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Who can get it
2. Income and assets tests

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

1. Housing
2. Most useful information

Income and assets form (MOD IA)

Use this form if you’re claiming a payment and need to provide information about your income and assets.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.