Most useful information for looking for work

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Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Financial Information Service
  2. What it is

Financial Information Service Officers

Our Financial Information Service Officers can help you plan for your future financial needs.

  1. How we assess your claim
  2. Assessing your ability to work

Program of Support for Disability Support Pension

You may need to participate in a Program of Support before you claim Disability Support Pension (DSP).

  1. What FIS information you can watch online
  2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

  1. Electronic messaging
  2. Who can use it

Terms and conditions for electronic messaging

If you give us your mobile number or email address, you may get electronic messages from us.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Report employment income

Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.

  1. Parenting Payment
  2. Who can get it

Residence rules for Parenting Payment

To be eligible for Parenting Payment you must meet the residence rules.

  1. What FIS information you can watch online
  2. Investing basics

FIS choosing an investment video

Watch this video to learn more about choosing an investment.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

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Page last updated: 17 November 2025.
QC 60164