Most useful information for looking for work

1. Work Bonus
2. How it works

Work Bonus if you work

If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.

1. How to manage your payment
2. Helping you transition off

Received the maximum period of Farm Household Allowance

We can help you when you reach the end of your time on Farm Household Allowance (FHA).

1. Centrelink self service
2. Electronic messaging

Who can use electronic messaging

You don’t need to have an online account to use electronic messaging.

1. Centrelink self service
2. Electronic messaging

How to subscribe for electronic messaging

Subscribe to get important text messages or emails from us.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

1. Income and assets tests
2. Income

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.