Most useful information for looking for work

1. Caring for someone
2. Most useful information

Exemptions from mutual obligation requirements for principal carers

We can grant principal carers temporary exemptions from their mutual obligation requirements in some family situations.

Residence descriptions

You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

1. Housing
2. Most useful information

Income and assets form (MOD IA)

Use this form if you’re claiming a payment and need to provide information about your income and assets.

1. Who can get it
2. Income and assets tests

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

1. Income and assets tests
2. Income

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.