Access to information
Providing you a number of ways to access documents and the information we have.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Employment income reporting
- If you’re employed
How to report your income to Centrelink
You can report your employment income in different ways.
- Parenting Payment
- What your commitments are
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.