What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
FIS lump sums information online
We have information online about different types of lump sums you may get.
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.
FIS deeming video
Watch this video to learn more about deeming.
Who can get a Crisis Payment for Release from Prison or Psychiatric Confinement
To get this payment after you are released from prison or psychiatric confinement you must meet the eligibility criteria.
Unscheduled reporting
If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
How much Rent Assistance you can get
The amount of Rent Assistance you can get depends on how much rent you pay.