- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
- Recently unemployed
- Most useful information
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
- Employment income reporting
- If you’re employed
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
- Farm Household Allowance
- Who can get it
Income and assets test for Farm Household Allowance
You must meet an income and assets test to get Farm Household Allowance (FHA).
- Relationship changes
- Most useful information
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
- Housing
- Most useful information
Claim for Australian Pension from an agreement country form (AUS140)
Use this form to claim an Australian Pension while you are in an agreement country.
- What FIS information you can watch online
- Income and assets
FIS selling the family home video
Watch this video to learn more about how selling the family home can affect your payment.
- Top payments
- Income Bank
What an Income Bank is
Your Income Bank allows you to earn credits where your income is less than $539 a fortnight.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.