- Caring for someone
- Most useful information
Exemptions from mutual obligation requirements for principal carers
We can grant principal carers temporary exemptions from their mutual obligation requirements in some family situations.
- Top payments
- Financial Information Service
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- Rent Assistance
- Who can get it
Rent and accommodation types for Rent Assistance
The type of accommodation you live in and pay rent or accommodation costs for can affect your eligibility for Rent Assistance.
- Housing
- Most useful information
Income and assets form (MOD IA)
Use this form if you’re claiming a payment and need to provide information about your income and assets.
- Relationship changes
- Most useful information
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
- Recently unemployed
- Most useful information
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
- Rent Assistance
- Who can get it
Proof of rent or accommodation arrangements for Rent Assistance
If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.