Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
- Parenting Payment
- Who can get it
Income and assets tests for Parenting Payment
The amount of Parenting Payment you can get depends on your income and assets as well as your partner’s, if you have one.
- Parenting Payment
- Who can get it
Residence rules for Parenting Payment
To be eligible for Parenting Payment you must meet the residence rules.
- Who can get it
- Rent and accommodation types for Rent Assistance
Private housing rent type for Rent Assistance
If you pay rent to live in a house someone else owns, you may be eligible for Rent Assistance under the private housing rent type.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Parenting Payment
- Who can get it
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage your income and assets details
Instructions to update your income and assets details using your Centrelink online account.