Most useful information for looking for work

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  1. Financial Information Service
  2. What FIS information you can watch online

FIS aged care information online

We have information online to help you understand aged care requirements.

  1. Rent Assistance
  2. Who can get it

Proof of rent or accommodation arrangements for Rent Assistance

If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.

How to report your income to Centrelink

You can report your employment income in different ways.

  1. What FIS information you can watch online
  2. Retirement

FIS Work Bonus video

This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.

  1. Income Bank
  2. How to manage your credits

Check your Income Bank balance

You can check your Income Bank balance online.

  1. Financial Information Service
  2. What FIS information you can watch online

FIS income and assets information online

We have information online to help you understand the income and assets tests.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Retirement years
  2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

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Page last updated: 17 November 2025.
QC 60164