- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
- Rent Assistance
- Who can get it
Proof of rent or accommodation arrangements for Rent Assistance
If you tell us you’re renting or paying an eligible accommodation cost when you claim an eligible payment, we may ask for proof.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
Lump sums while on income support
A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.
- How much you can get
- Income and assets tests
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.