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Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

  1. Separated parents
  2. Most useful information

Separation details form (MOD S)

Use this form to let us know you’ve separated from your partner.

  1. Employment income reporting
  2. If you’re employed

How to report your income to Centrelink

You can report your employment income in different ways.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

  1. Parenting Payment
  2. Who can get it

Principal carer rules for Parenting Payment

To get Parenting Payment you must be the main carer of a young child or children.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

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Page last updated: 17 November 2025.
QC 60164