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What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Update your banking details

Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

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Page last updated: 17 November 2025.
QC 60164