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Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Top payments
  2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Special Benefit
  2. How to keep your payment

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

  1. Higher education
  2. Most useful information

ABSTUDY and Assistance for Isolated Children (AIC) - Explanation or formal review of decision form (SY054)

Use this form to ask for an explanation of a decision about your claim for ABSTUDY or AIC. You can also use this form to ask for a formal review of your ABSTUDY or AIC decision.

  1. What your commitments are
  2. Employment income reporting

Employment income reporting if you have other types of income

If you have other types of income you need to tell us. This is so we can pay you the right amount. You also need to tell us if this changes.

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Page last updated: 17 November 2025.
QC 60164