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  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

  1. Relationship changes
  2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Education Entry Payment
  2. Who can get it

Approved study or training for Education Entry Payment

You must study an approved course at an approved education provider to get Education Entry Payment (EdEP).

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Employment income reporting
  2. If you’re employed

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

  1. Centrelink self service
  2. Electronic messaging

How to manage electronic messaging

Your options and obligations for electronic messaging.

  1. Employment income reporting
  2. If you’re employed

How to report your income to Centrelink

You can report your employment income in different ways.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

Search results summary and pagination

335 results, showing 81 to 90
Page last updated: 17 November 2025.
QC 60164