Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Public holiday closures for Easter
Your Centrelink payment and reporting dates may change due to the upcoming public holiday.
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
Community or disability housing rent type for Rent Assistance
Eligibility for Rent Assistance when you pay rent to live in a community or disability housing group.
Claim for Australian Pension from an agreement country form (AUS140)
Use this form to claim an Australian Pension while you are in an agreement country.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Centrelink online account help - Update your banking details
Instructions on how to update your banking details, including cash, cheques, loans, savings, deeming accounts and term deposit accounts.