- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Income from Commonwealth Prac Payment
If you get a payment from us, you need to report any Commonwealth Prac Payments you get as income.
- Work Bonus
- How it works
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
- Crisis Payment
- Crisis Payment for release from prison or psychiatric confinement
How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get
You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
- Financial Information Service
- What it is
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
- Top payments
- Rent Assistance
What you need to do for Rent Assistance
You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
- Relationship changes
- Most useful information
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.