Most useful information for looking for work

1. Income and assets tests
2. Income test for Farm Household Allowance

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

1. Relationship changes
2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

1. Employment income reporting
2. If you’re employed

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Financial Information Service
2. What FIS information you can watch online

FIS aged care information online

We have information online to help you understand aged care requirements.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Retirement years
2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.