- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
- Financial Information Service
- What it is
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
- What FIS information you can watch online
- Retirement
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
- Rent Assistance
- What you need to do
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
- Recently unemployed
- Most useful information
Seasonal, Contract and Intermittent Work Details form (SU496)
Use this form to tell us about any seasonal, contract or intermittent work you or your partner has done in the 6 months prior to claiming an income support payment.
- Work Bonus
- How it works
Work Bonus if you don’t work
If you don’t work you still accrue a bonus.
- Work Bonus
- How it works
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.