Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
How much Rent Assistance you can get
The amount of Rent Assistance you can get depends on how much rent you pay.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
How to report your income to Centrelink
You can report your employment income in different ways.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
Employment income
This is pay you get for work you've done for an employer.
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.