Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Relationship changes
- Most useful information
Partner details - if you live in Australia form (MOD P)
Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- Rent Assistance
- Who can get it
Rent and accommodation types for Rent Assistance
The type of accommodation you live in and pay rent or accommodation costs for can affect your eligibility for Rent Assistance.
- Housing
- Most useful information
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
- Centrelink self service
- Electronic messaging
Who can use electronic messaging
You don’t need to have an online account to use electronic messaging.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- What FIS information you can watch online
- Lump sums
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
- Who can get it
- Rent and accommodation types for Rent Assistance
Board and lodging rent type for Rent Assistance
If you pay a homeowner or leaseholder for a room in their property, you may be eligible for Rent Assistance under the board and lodging rent type.