Understanding redundancy payments FIS video
Watch this video to find out what you need to consider if you get a redundancy payment.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Financial information form (SS245)
Use this form to give us details of your financial information.
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
Centrelink online account help - Deducting tax from your payment
Instructions on how to add, update or cancel voluntary deductions of tax from your Centrelink payment using your Centrelink online account.
Work Bonus if you don’t work
If you don’t work you still accrue a bonus.
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.