Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- What FIS information you can watch online
- Retirement
FIS Work Bonus video
This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.
- How much you can get
- Income and assets tests
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
- Income and assets tests
- Income test for Farm Household Allowance
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- Housing
- Most useful information
Real estate details form (MOD R)
Use this form to let us know your share of a property's asset value and income.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Request a document
Instructions on how to view, print and save your documents using your Centrelink online account.
- Employment income reporting
- If you’re employed
What to report when you report income to Centrelink
We need to know the gross employment income you and your partner get so we can pay you the right amount.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
- If you need to attend an assessment
- What happens during and after the assessment
If you have a reduced capacity to work
If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.