Most useful information for looking for work

1. JobSeeker Payment
2. Who can get it

Residence rules for JobSeeker Payment

To be eligible for the JobSeeker Payment you must meet the residence rules.

1. Income test
2. Income

Lump sums while on income support

A lump sum is a one-off amount of money. They can count in your income test and may affect your payment from us.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Top payments
2. Rent Assistance

How much Rent Assistance you can get

The amount of Rent Assistance you can get depends on how much rent you pay.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Help for myGov, online accounts and mobile apps
2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

1. Financial Information Service
2. What it is

Financial Information Service Officers

Our Financial Information Service Officers can help you plan for your future financial needs.

1. Rent Assistance
2. How to manage your payment

Review of your details when you get Rent Assistance

We may review your rent details to check they're up to date.