- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Report employment income
Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Rent Assistance
- What you need to do
Rent verification for Rent Assistance
If you get Rent Assistance, we may ask you to verify your rent to make sure you’re getting the right amount.
- Rent Assistance
- What you need to do
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
- Managing your money
- Manage your money
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
- Top payments
- Financial Information Service
Financial Information Service live webinars
We have free webinars to help you understand your finances.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- Managing your money
- Most useful information
Claim for Special Employment Advance form (SU514)
Use this form to claim a special employment advance.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.