Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.
Income support payment
An income support payment is a regular payment that helps you with living costs.
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
How much Rent Assistance you can get
The amount of Rent Assistance you can get depends on how much rent you pay.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Income from self employment
If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.