- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- How much you can get
- Income and assets tests
Income test for JobSeeker Payment
Your or your partner’s income can reduce how much we pay you.
- Relationship changes
- Most useful information
Partner details - if you live in Australia form (MOD P)
Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Top payments
- Financial Information Service
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
- Crisis Payment
- Crisis Payment for release from prison or psychiatric confinement
How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get
You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.