Access to information
Providing you a number of ways to access documents and the information we have.
- Recently unemployed
- Most useful information
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
- Top payments
- Rent Assistance
What you need to do for Rent Assistance
You have a responsibility to tell us about changes to your rent or accommodation details if you get Rent Assistance.
- Who can get it
- Rent and accommodation types for Rent Assistance
Board and lodging rent type for Rent Assistance
If you pay a homeowner or leaseholder for a room in their property, you may be eligible for Rent Assistance under the board and lodging rent type.
- Electronic messaging
- How to manage your messages
Update your electronic messaging contact details
If you change your mobile number or email address, you need to tell us straight away.
- Retirement years
- Most useful information
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
- Top payments
- Rent Assistance
How much Rent Assistance you can get
The amount of Rent Assistance you can get depends on how much rent you pay.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Parenting Payment
- Who can get it
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.
- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.