Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
How much Parenting Payment you can get
How much Parenting Payment you can get depends on your and your partner’s circumstances.
How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get
You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.
Watch our new how-to videos for help with your enhanced Income Management account
Our new video series shows you how to set up and manage your enhanced Income Management account and SmartCard online and with the SmartCard eIM app.
Income from outside Australia
Income you get from outside Australia can count in your income test.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
Relationship details - Separated under one roof form (SS293)
Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.