Most useful information for looking for work

1. Electronic messaging
2. How to manage your messages

Update your electronic messaging contact details

If you change your mobile number or email address, you need to tell us straight away.

1. Relationship changes
2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

1. Financial Information Service
2. What FIS information you can watch online

FIS lump sums information online

We have information online about different types of lump sums you may get.

15

Dec 2025

Check if you still need someone to act for you

Now is a good time to check the acting arrangements you set up when you first arrived in Australia.

1. What FIS information you can watch online
2. Income and assets

FIS deeming video

Watch this video to learn more about deeming.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

1. Parenting Payment
2. Who can get it

Income and assets tests for Parenting Payment

The amount of Parenting Payment you can get depends on your income and assets as well as your partner’s, if you have one.

1. If you need to attend an assessment
2. What happens during and after the assessment

If you have a reduced capacity to work

If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.

1. Retirement years
2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.