Most useful information for looking for work

1. Work
2. Looking for work

Meeting your obligations when you look for work

When you get a payment from us, you have obligations. Find out what you need to do to keep getting your payment.

1. Top payments
2. Energy Supplement

How much Energy Supplement you can get

How much Energy Supplement you get depends on your circumstances and the payment you get.

Ordinary waiting period

You may have to wait for a week before your payment starts. We will let you know when you claim if this applies to you.

Residence rules for Youth Allowance

To be eligible for Youth Allowance you must meet the residence rules.

1. JobSeeker Payment
2. When to claim

Starting your claim for JobSeeker Payment

You can start your claim for JobSeeker Payment up to 13 weeks before your circumstances change.

1. Help for myGov, online accounts and mobile apps
2. Express Plus Centrelink mobile app help guides

Express Plus Centrelink mobile app help - How to use video chat for appointments

You can use video chat for some appointments using the Express Plus Centrelink mobile app. Video chat appointments are currently available by offer only.

Demerits and suspensions for not meeting mutual obligation requirements

Job seekers could get demerits, suspensions and financial penalties for not meeting mutual obligation requirements.

1. Rent Assistance
2. Who can get it

Payment special rules for Rent Assistance eligibility

If you get certain payments, there are special rules for Rent Assistance.

When we pre-fill your information

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

1. Rent Assistance
2. How to manage your payment

Change of circumstances when you get Rent Assistance

We need to know about changes that could affect or stop your Rent Assistance.