Most useful information for looking for work

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. What FIS information you can watch online
2. Lump sums

FIS compensation video

Watch this video to learn about how FIS can help you if you get compensation in a lump sum.

1. What FIS information you can watch online
2. Job seekers

Social work services FIS video

Watch this video to learn more about our social workers.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Top payments
2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible accommodation costs are over a certain amount.

1. Electronic messaging
2. Who can use it

Terms and conditions for electronic messaging

If you give us your mobile number or email address, you may get electronic messages from us.

1. Top payments
2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

1. Report your income
2. Employment income reporting

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.