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Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Managing your money
  2. Most useful information

Claim for Special Employment Advance form (SU514)

Use this form to claim a special employment advance.

Employment income

This is pay you get for work you've done for an employer.

  1. Caring for someone
  2. Most useful information

Exemptions from mutual obligation requirements for principal carers

We can grant principal carers temporary exemptions from their mutual obligation requirements in some family situations.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

  1. Housing
  2. Most useful information

Income and assets form (MOD IA)

Use this form if you’re claiming a payment and need to provide information about your income and assets.

  1. Crisis Payment
  2. Crisis Payment for release from prison or psychiatric confinement

How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

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Page last updated: 17 November 2025.
QC 60164