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  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Apply for an advance payment

Instructions to apply for an advance payment using your Centrelink online account.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. How much you can get
  2. Income and assets tests

Income test for JobSeeker Payment

Your or your partner’s income can reduce how much we pay you.

  1. Relationship changes
  2. Most useful information

Partner details - if you live in Australia form (MOD P)

Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Crisis Payment
  2. Crisis Payment for release from prison or psychiatric confinement

How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

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Page last updated: 17 November 2025.
QC 60164