Most useful information for looking for work

1. How to claim
2. Prove your identity

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

1. What FIS information you can watch online
2. Lump sums

FIS compensation video

Watch this video to learn about how FIS can help you if you get compensation in a lump sum.

1. What FIS information you can watch online
2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

1. Death of a loved one
2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

1. Top payments
2. Parenting Payment

How much Parenting Payment you can get

How much Parenting Payment you can get depends on your and your partner’s circumstances.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. Report your income
2. Employment income reporting

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

1. Electronic messaging
2. Who can use it

Terms and conditions for electronic messaging

If you give us your mobile number or email address, you may get electronic messages from us.