- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- If you need to attend an assessment
- What happens during and after the assessment
If you have a reduced capacity to work
If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.
Sole trader or partnership income
Business income is counted in the income test.
- What FIS information you can watch online
- Lump sums
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Managing your money
- Manage your money
How to build savings
We have tools and information to help you reach your savings goal. Big or small, any savings goals are good to have.
- Crisis Payment
- Crisis Payment for release from prison or psychiatric confinement
How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get
You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.
- Retirement years
- Most useful information
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.
- Relationship changes
- Most useful information
Partner details - if you live in Australia form (MOD P)
Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.