- What FIS information you can watch online
- Retirement
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
Keep your BasicsCard for Income Management safe
It is important to keep your BasicsCard safe. Tell us as soon as you can if your BasicsCard is lost, stolen or damaged, and don’t tell anyone your PIN.
- Top payments
- Financial Information Service
What FIS information you can watch online
We have information about financial matters online that may help your situation.
- Recently unemployed
- Most useful information
Seasonal, Contract and Intermittent Work Details form (SU496)
Use this form to tell us about any seasonal, contract or intermittent work you or your partner has done in the 6 months prior to claiming an income support payment.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
- Crisis Payment
- Crisis Payment for release from prison or psychiatric confinement
How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get
You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.
- Electronic messaging
- How to manage your messages
Change how you get electronic messaging
You can change how you get electronic messages from us at any time.
- Work Bonus
- How it works
Work Bonus if you don’t work
If you don’t work you still accrue a bonus.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
Deeming
Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.