Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Work Bonus if you don’t work
If you don’t work you still accrue a bonus.
Centrelink online account help - Apply for an advance payment
Instructions to apply for an advance payment using your Centrelink online account.
How to get Energy Supplement
You don't need to apply for Energy Supplement. We’ll include it with your regular payment.
Rent types for Rent Assistance
Rent is an amount you pay to live in accommodation someone else owns. There are different types of rent that apply if you get Rent Assistance.
Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
Change how you get electronic messaging
You can change how you get electronic messages from us at any time.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.