- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
- Centrelink self service
- Electronic messaging
How to manage electronic messaging
Your options and obligations for electronic messaging.
- What FIS information you can watch online
- Job seekers
Centrelink payments FIS video
Watch this video about how a redundancy affects your Centrelink payment.
- How we assess your claim
- Assessing your ability to work
Program of Support for Disability Support Pension
You may need to participate in a Program of Support before you claim Disability Support Pension (DSP).
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Manage where your payments are sent
Instructions on how to change where we pay you using your Centrelink online account.
- Housing
- Most useful information
Income and assets form (MOD IA)
Use this form if you’re claiming a payment and need to provide information about your income and assets.
- Top payments
- Parenting Payment
How much Parenting Payment you can get
How much Parenting Payment you can get depends on your and your partner’s circumstances.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.