Most useful information for looking for work

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Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Report employment income

Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

  1. Employment income reporting
  2. If you’re employed

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

  1. If you need to attend an assessment
  2. What happens during and after the assessment

If you have a reduced capacity to work

If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.

  1. What FIS information you can watch online
  2. Retirement

FIS Work Bonus video

This video provides information on how the Work Bonus can help eligible pensioners who are working to keep more of their pension.

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Page last updated: 17 November 2025.
QC 60164