How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
FIS retirement information online
We have information online to help you understand retirement.
Income from employment
If you or your partner get income from employment you need to tell us. This is so we can pay you the right amount.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
FIS aged care information online
We have information online to help you understand aged care requirements.
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
How to get reminders to report income to Centrelink
If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.
Centrelink online account help - Report employment income
Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.