Most useful information for looking for work

The pages voted most useful by other website visitors.

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  1. What FIS information you can watch online
  2. Retirement

FIS superannuation at Age Pension age video

Watch this video to learn about superannuation at Age Pension age.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. If you’re employed
  2. What to report

Pre-filled information for employment income reporting

There are some things you need to know about income, Single Touch Payroll (STP) and other details we pre-fill for you.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Report employment income

Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.

  1. Work Bonus
  2. How it works

Work Bonus if you don’t work

If you don’t work you still accrue a bonus.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Rent Assistance
  2. Who can get it

Payment special rules for Rent Assistance eligibility

If you’re 25 or younger, you may need to meet special rules to get Rent Assistance with an eligible payment.

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Page last updated: 17 November 2025.
QC 60164