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  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. Rent Assistance
  2. What you need to do

Change of circumstances when you get Rent Assistance

We need to know about changes that could affect or stop your Rent Assistance.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

  1. Crisis Payment
  2. Crisis Payment for release from prison or psychiatric confinement

How much Crisis Payment for Release from Prison or Psychiatric Confinement you can get

You can get a Crisis Payment for release from prison or psychiatric confinement each time you’re released.

  1. Managing your money
  2. Most useful information

Income support payment

An income support payment is a regular payment that helps you with living costs.

  1. Top payments
  2. Rent Assistance

Who can get Rent Assistance

You can get Rent Assistance if you get an eligible payment and your eligible rent or accommodation costs are over a certain amount.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Deeming

Deeming rules are used to work out income from your financial assets. We add this to your other income and apply the income test to determine your payment rate.

  1. Separated parents
  2. Most useful information

Responding to an Objection form (CS4243)

Use this form if we have previously notified you that the other parent or carer in your child support case has submitted an objection to a decision.

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Page last updated: 17 November 2025.
QC 60164