Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Sole trader or partnership income
Business income is counted in the income test.
- What FIS information you can watch online
- Lump sums
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
Residence descriptions
You usually need to be an Australian resident or hold a specific visa type to get a Centrelink payment or concession card.
- Financial Information Service
- What it is
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
- Top payments
- Financial Information Service
How to contact the Financial Information Service
We have Financial Information Service (FIS) Officers to help you.
Income
Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.
- Parenting Payment
- How to manage your payment
Travel outside Australia rules for Parenting Payment
There are rules about how long you can get Parenting Payment when you travel outside Australia.
- Rent Assistance
- How to manage your payment
Change of circumstances when you get Rent Assistance
We need to know about changes that could affect or stop your Rent Assistance.
- Parenting Payment
- Who can get it
Principal carer rules for Parenting Payment
To get Parenting Payment you must be the main carer of a young child or children.