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Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

How to get reminders to report income to Centrelink

If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.

Check your Income Management and BasicsCard balance

You can check the balance of your Income Management account and BasicsCard many ways.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

  1. What FIS information you can watch online
  2. Lump sums

FIS inheritance video

Watch this video to learn about how FIS can help you if you get an inheritance.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage where your payments are sent

Instructions on how to change where we pay you using your Centrelink online account.

  1. Top payments
  2. Income Bank

What an Income Bank is

Your Income Bank allows you to earn credits where your income is less than $528 a fortnight.

  1. Getting aged care services
  2. Most useful information

Private Trust form (MOD PT)

Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

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Page last updated: 10 December 2021.
QC 60164