To access the residential care subsidies, you need to submit a claim to us every month. You can do this using either the:
- Aged Care Provider Portal (ACPP)
- Integrated business-to-government (B2G) software purchased through an independent software developer.
You need to ensure that each care recipient in your care has any events or changes updated before your claim is completed. This includes entries, departures, leave, and applications for supplements such as the accommodation supplement.
You can read about how to claim using the ACPP.