Western Queensland Heavy Rain and Flooding, March 2025

Support for people affected by the Western Queensland heavy rain and flooding that started in March 2025.

We have information in different languages about Western Queensland Heavy Rain and Flooding, March 2025

Australian Government Disaster Recovery Payment

Disaster Recovery Allowance

Disaster assistance payments audio

Natural disaster payments

For Centrelink payments and services, you can call our multilingual phone service.

Call the Centrelink Indigenous Call Centre to speak to us about Centrelink payments and services for free.

The heavy rainfall and flooding in Western Queensland started on 21 March 2025.

We have lump sum payments and ongoing, short term allowances to help you. You may be eligible for more than one of these.

A disaster can have a physical and emotional impact on you and your family. If you’re going through a difficult time, our social workers can provide short term counselling, information and referrals to support services. Read more about social work services.

Read about additional help if you've been affected by a natural disaster.

We can help you access payments and services at locations in your community. Check where to find us in disaster affected communities.

Watch this video about our disaster assistance payments and how to claim.

Page last updated: 8 April 2025.
QC 81050