Closing Centrepay applications to business applicants
As we consult and prepare for improvements, we’ve closed Centrepay to new business applicants.
Existing Centrepay registered businesses will keep getting Centrepay deductions from customers.
As part of this reform, we’ll:
- ensure the right products and services are available through Centrepay
- review and update all of Centrepay’s policy, terms and guides.
We’ll only consider new applications from businesses under exceptional circumstances.
Applications under exceptional circumstances
Before you complete the form contact us through the Centrepay for businesses team.
You can ask to make an application during the period of pausing, if you:
- think there are exceptional circumstances
- need to have your business’s eligibility for Centrepay considered.
In your request, outline how delaying your application to use Centrepay, will affect your customers. You’ll need to give evidence to support this.
Some circumstances will be considered by us and may include:
- a sale, transfer or restructure of a business that is registered with Centrepay and has existing Centrepay customers.
- businesses offering critical services, such as community housing, where customers may be adversely affected.
Use this form to apply to use Centrepay only under exceptional circumstances.
Download and complete the Centrepay - Business application form.
Read more about Centrepay reform.
To fill in this form digitally you will need a computer and Adobe Acrobat Reader, or a similar program. You can download Adobe Acrobat Reader for free. If you can’t complete the form digitally, you can print it, complete it by hand and return it to us following the instructions on the form.
If you have a disability or impairment and use assistive technology, you may not be able to access our forms. If you can’t, please use business online services or contact us. We can help you access, complete and submit them.