These scammers may contact you and ask you to update your National Disability Insurance Scheme (NDIS) or Centrelink details.
They’re sending text messages and emails that say:
- you have new NDIS or Centrelink notifications waiting in your myGov Inbox
- you should update your details or your payments will stop
- there are issues with linking NDIS to your myGov account
- you have a new plan in your NDIS portal or there are payments waiting.
The link will take you to a fake myGov website. This is a phishing scam. Services Australia won’t send you a link to sign in to your myGov or Centrelink online account.
Never click on a link in an email or text message to sign in to myGov or your Centrelink online account. Always sign in to myGov by entering my.gov.au into a secure internet browser, or using the official myGov app.
These scam websites will often ask for your:
- myGov username and password
- personal details, such as your name, address and date of birth
- Centrelink Customer Reference Number, Medicare card details or NDIS account details
- copies of your identity documents
- banking information, such as your credit card details or BSB and account number.
This is how scammers steal your money and identity.
If you clicked on a link or gave personal information to a scammer, call our Scams and Identity Theft Helpdesk.
If you get NDIS payments and have received a scam message, call the NDIS Fraud Reporting and Scams Helpline on 1800 650 717.
To report a scam email related to myGov or Services Australia, including Centrelink, Medicare, or Child Support, send it to reportascam@servicesaustralia.gov.au.
The scam messages may look like these examples:
