These scammers may offer help, payments, or claim they’re collecting donations for disaster affected communities.
When offering you ‘help’, the scammers will often ask for your personal information. This can include asking for your bank details, passwords or credit card details. They may ask you this directly, or get this information by asking you to register your details online. This is a scam.
To take advantage of you, scammers may:
- ask you to provide your personal information on social media
- contact you via direct message or live chat
- ask you to pay for their help.
Services Australia will never ask you to communicate via direct message or live chat. We’ll never ask you to share personal information with us on social media, and we never ask you to pay for our assistance.
Read more about other Services Australia scams.