It may look similar to these examples:
These scams may tell you that:
- your account information is inaccurate and you need to update your details by clicking a link
- you can’t get a subsidy because your information is incomplete and you need to update your details by clicking a link
- a refund is waiting for your action and you need to click a link to get the payment
- you should click the link to avoid your myGov account being suspended or frozen
- you’ve made a change to your myGov account and you should click a link if the myGov activity was not made by you
- you’re eligible for a one-time cost of living payment, or another type of payment or rebate and you need to click a link to claim
- you should scan a QR code to sign in.
These are all scams. Never click on links, web forms or scan QR codes within an email or text message. myGov will only send you a text message to let you know you’ve got a new myGov Inbox message.
We encourage you to be wary of unexpected contact. Only sign in to your myGov account by searching my.gov.au in your trusted web browser or by using the official myGov app.
Other scams may also ask for your myGov details or take you to a fake myGov site.
Read more about myGov scams.