Terms and conditions for electronic messaging
If you give us your mobile number or email address, you may get electronic messages from us.
How to get reminders to report income to Centrelink
If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.
How much Nth Qld Floods, Jan - Feb 2025 - Disaster Recovery Allowance you can get
How much you get depends on your circumstances.
How much Qld Ex-Tropical Cyclone Alfred, Mar 2025 - New Zealand Disaster Recovery Payment you can get
New Zealand Disaster Recovery Payment is a lump sum payment.
Centrelink online account help - Update your shares
Instructions on how to update your Australian listed shares using your Centrelink online account.
Express Plus Centrelink mobile app help - Apply for an advance payment
Instructions on how to apply for an advance payment using the Express Plus Centrelink mobile app.
More areas can now claim for Western Queensland Heavy Rain and Flooding, March 2025
Support has been extended to people in additional areas for the heavy rain and flooding that started on 21 March 2025.
Seasonal work preclusion period
This applies if you or your partner finished seasonal, contract or intermittent work within 6 months of submitting your claim.
Coronavirus Supplement
The temporary Coronavirus Supplement ended on 31 March 2021.
What your Centrepay rights and obligations are
As a Centrepay user, your rights and obligations include giving consent, privacy, knowing who to contact if things go wrong and understanding your consumer rights.