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Centrelink online account help - Report zero employment income

Follow this guide if you’re required to report each fortnight, earnt zero employment income and want to report using your Centrelink online account.

  1. Top payments
  2. Income Bank

What an Income Bank is

Your Income Bank allows you to earn credits where your income is less than $539 a fortnight.

Allowances while getting an income support payment

Some work related allowances are assessable income and can affect your payment amount.

  1. If you need to attend an assessment
  2. What happens during and after the assessment

If you have a reduced capacity to work

If you have a medical condition that affects your ability to work, you’ll need to tell us. You may have a reduced capacity to work but we’ll need to assess this.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Report employment income

Follow this guide to report your employment income and Job Plan requirements using your Centrelink online account.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Upload documents

Instructions on how to upload and submit documents using your Centrelink online account.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

Cancelling your payment online

You may be able to cancel your own payment online. This means you don’t need to visit a service centre or call us.

  1. Work
  2. Working

How your variable income may impact your Centrelink payment

If your work hours or income change, we can support you. You may be self-employed, working casual hours, doing contract or seasonal work, or sick or injured.

  1. Work
  2. Working

Being on a Centrelink payment while you're working

When you get a Centrelink payment while you’re working, you might have a few questions about what happens next.

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Page last updated: 17 November 2025.
QC 60158