Most useful information for Seeking medical help

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  1. Top payments
  2. Health Care Card

Who needs to apply for a Health Care Card

You don’t need to apply for a Health Care Card. If you're eligible, we’ll post your card to you.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Make a Medicare claim

Instructions on how to Make a Medicare claim using your Medicare online account.

  1. Enrolling in Medicare
  2. If you’re a New Zealand citizen

Documents to enrol in Medicare if you’re a New Zealand citizen

You need to provide documents that prove your identity and residency.

  1. Enrolling in Medicare
  2. If you’re an Australian permanent resident

Documents to enrol in Medicare if you’re a permanent resident

You need to provide documents that prove your identity and residency.

Travel outside Australia rules for a Health Care Card and Pensioner Concession Card

The travel rules of your main payment affect your Health Care Card and Pensioner Concession Card when you travel outside Australia.

  1. Top payments
  2. Australian Immunisation Register

How to save your immunisation history statement offline

How to save and update your proof of vaccinations offline to the Express Plus Medicare mobile app.

  1. Top payments
  2. Child Dental Benefits Schedule

How to use the Child Dental Benefits Schedule

Find out how to get dental services using the Child Dental Benefits Schedule (CDBS).

  1. Top payments
  2. Australian Victim of Terrorism Overseas Payment

Who can get Australian Victim of Terrorism Overseas Payment

You need to meet eligibility rules to get the Australian Victim of Terrorism Overseas Payment (AVTOP).

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Top payments
  2. Pharmaceutical Benefits Scheme

How to get PBS medicines

Some prescription medicines cost a lot of money. To make these medicines more affordable, the PBS can lower the cost.

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Page last updated: 10 December 2021.
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