Most useful information for seeking medical help

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  1. Individual Healthcare Identifiers
  2. How to get certified copies

Acceptable referees for an Individual Healthcare Identifier (IHI) request

Find out which referees in Australia can certify copies of your identity documents when you request an Individual Healthcare Identifier (IHI).

  1. Health Care Card
  2. Who can get a card

What the benefits are of a Health Care Card

A Health Care Card entitles you to cheaper prescription medicines under the Pharmaceutical Benefits Scheme (PBS).

  1. Low Income Health Care Card
  2. How to manage your card

Travel outside Australia rules for Low Income Health Care Card

There are rules about how long your Low Income Health Care Card remains current when you travel outside Australia.

  1. Child Dental Benefits Schedule
  2. Who can get it

Eligible payments for Child Dental Benefits Schedule

Receiving certain Centrelink payments allows children to access CDBS.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Health and disability
  2. Seeking medical help

Get medical help and health care

Find out about Medicare and how to access health care services.

  1. Top payments
  2. Australian Immunisation Register

How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)

How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Make a Medicare claim

Instructions on how to Make a Medicare claim using your Medicare online account.

  1. Pensioner Concession Card
  2. Who can get a card

Benefits of a Pensioner Concession Card

With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.

  1. Top payments
  2. External Breast Prostheses Reimbursement Program

How to claim External Breast Prosthesis Reimbursement Program

Complete the following steps to claim a reimbursement after you've purchased your external prosthesis. Before you start, check if you can get it.

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Page last updated: 17 November 2025.
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