Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Medicare Entitlement Statement

Who can get a Medicare Entitlement Statement

You can get a Medicare Entitlement Statement (MES) if you weren’t eligible for Medicare for all or part of a financial year.

  1. Low Income Health Care Card
  2. How to manage your card

Renewing a Low Income Health Care Card

You need to renew your Low Income Health Care Card.

  1. When you spend a lot on PBS medicines
  2. PBS Safety Net Card application

How to get a replacement or supplementary card

How to get a replacement PBS Safety Net card or an extra card for a family member.

  1. Australian Victim of Terrorism Overseas Payment
  2. How to claim

Late AVTOP claims for declared overseas terrorist acts

Late claims for Australian Victim of Terrorism Overseas Payment (AVTOP) may still be accepted if special circumstances apply.

  1. Top payments
  2. Pensioner Concession Card

Who needs to apply for a Pensioner Concession Card

You don’t need to apply for a Pensioner Concession Card. If you are eligible, we’ll post your card to you.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Update your bank account details

Instructions on how to update your bank account details using your Medicare online account.

  1. Seeking medical help
  2. Most useful information

Reporting suspected fraud form (MO029)

Use this form to report suspected fraud against Medicare programs.

  1. Top payments
  2. Child Dental Benefits Schedule

How to use the Child Dental Benefits Schedule

Find out how to get dental services using the Child Dental Benefits Schedule (CDBS).

  1. Seeking medical help
  2. Most useful information

Compensation Application form (SS509)

Use this form to claim compensation for financial loss or personal injury suffered as a result of our negligence or defective administration.

  1. Pharmaceutical Benefits Scheme
  2. When you spend a lot on PBS medicines

PBS Safety Net thresholds

Once you or your family spend a certain amount on PBS medicine you’ll reach the PBS Safety Net threshold.

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Page last updated: 17 November 2025.
QC 60182