Most useful information for seeking medical help

1. Medicare self service
2. Medicare online account

How to set up your Medicare online account

To manage your information online, create a myGov account and link Medicare to it.

1. Health and disability
2. Seeking medical help

Get medical help and health care

Find out about Medicare and how to access health care services.

1. Top payments
2. Individual Healthcare Identifiers

Who we share your Individual Healthcare Identifier number with

Find out who we share your Individual Healthcare Identifier (IHI) number with and how they use it.

1. Pharmaceutical Benefits Scheme
2. When you spend a lot on PBS medicines

Medicines that count towards the threshold

Know which medicines will count towards the PBS Safety Net threshold.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

1. Top payments
2. Medicare Entitlement Statement

How to get a Medicare Entitlement Statement

To get a Medicare Entitlement Statement (MES) you need to apply from 1 July each year.

1. When you spend a lot on PBS medicines
2. PBS Safety Net Card application

How to get a replacement or supplementary card

How to get a replacement PBS Safety Net card or an extra card for a family member.

1. Top payments
2. Australian Organ Donor Register

Who can be on the Australian Organ Donor Register

You must be 16 or older to register your donation decision for after your death.

1. Health Care Card
2. Who can get a card

What the benefits are of a Health Care Card

A Health Care Card entitles you to cheaper prescription medicines under the Pharmaceutical Benefits Scheme (PBS).

1. Medicare Entitlement Statement
2. How to get one

After you apply for a Medicare Entitlement Statement

We’ll process your application. It may take up to 8 weeks to process your application if you apply between July and November.