Most useful information for seeking medical help

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Medicare Entitlement Statement

What is a Medicare Entitlement Statement

A Medicare Entitlement Statement (MES) tells you the period during a financial year that you weren’t eligible for Medicare.

  1. Pharmaceutical Benefits Scheme
  2. How to get PBS medicines

Getting a refund when you don’t have your cards

You can still claim a refund from us for your PBS medicine if you don’t have your Medicare or concession cards.

  1. Top payments
  2. Individual Healthcare Identifiers

Who we share your Individual Healthcare Identifier number with

Find out who we share your Individual Healthcare Identifier (IHI) number with and how they use it.

  1. Medicare self service
  2. Medicare online account

How to set up your Medicare online account

To manage your information online, create a myGov account and link Medicare to it.

  1. When you spend a lot on PBS medicines
  2. PBS Safety Net Card application

How to get a replacement or supplementary card

How to get a replacement PBS Safety Net card or an extra card for a family member.

  1. Medicare
  2. What's covered

About Medicare

Medicare is Australia’s universal health care system.

  1. Pensioner Concession Card
  2. Who can get a card

Benefits of a Pensioner Concession Card

With a Pensioner Concession Card (PCC) you can get cheaper medicine, bulk billed doctor visits and help with hearing services.

  1. Pharmaceutical Benefits Scheme
  2. When you spend a lot on PBS medicines

PBS Safety Net thresholds

Once you or your family spend a certain amount on PBS medicine you’ll reach the PBS Safety Net threshold.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Get an immunisation history statement

Instructions on how you can get a record of immunisations for you or your child using your Medicare online account.

  1. External Breast Prostheses Reimbursement Program
  2. Who can get it

Items the External Breast Prosthesis Reimbursement program doesn’t cover

Information about what you can’t claim a reimbursement for from us.

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Page last updated: 17 November 2025.
QC 60182