Most useful information for seeking medical help

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Information you need to know about your claim for concession and health care cards form (CI010)

Information about claiming a Commonwealth Seniors Health Card, Low Income Health Care Card, Foster Child Health Care Card, Ex-Carer Allowance (Child) Health Care Card.

  1. Medicare self service
  2. Medicare online account

What you can do with your Medicare online account

You can claim, manage your details, view statements and get letters online.

  1. Pharmaceutical Benefits Scheme
  2. When you spend a lot on PBS medicines

Medicines that count towards the threshold

Know which medicines will count towards the PBS Safety Net threshold.

  1. Health and disability
  2. Seeking medical help

Seeking medical help to recover

Find out what help you can get while you’re recovering from an injury or illness.

  1. Top payments
  2. Pensioner Concession Card

Who can get a Pensioner Concession Card

We'll automatically send you a Pensioner Concession Card if you get certain payments from us.

  1. Pharmaceutical Benefits Scheme
  2. When you spend a lot on PBS medicines

PBS Safety Net thresholds

Once you or your family spend a certain amount on PBS medicine you’ll reach the PBS Safety Net threshold.

  1. Pharmaceutical Benefits Scheme
  2. When you spend a lot on PBS medicines

Keep track of your PBS medicines

Keep track of your PBS medicines so you know when you’ve reached the PBS Safety Net threshold.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Get a replacement or extra Medicare card

Instructions on how you can get a replacement or extra Medicare card using your Medicare online account.

  1. Help for myGov, online accounts and mobile apps
  2. Medicare online help guides

Medicare online account help - Enrol a baby in Medicare

Instructions on how to enrol your baby in Medicare using your Medicare online account.

  1. When you spend a lot on PBS medicines
  2. PBS Safety Net Card application

How to get a replacement or supplementary card

How to get a replacement PBS Safety Net card or an extra card for a family member.

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Page last updated: 17 November 2025.
QC 60182