Meeting your obligations when you look for work
When you get a payment from us, you have obligations. Find out what you need to do to keep getting your payment.
Residence rules for Mobility Allowance
To be eligible for Mobility Allowance you must meet the residence rules.
Change of circumstances while getting Mobility Allowance
We need to know about changes that could reduce or stop your Mobility Allowance (MOB) payment.
Access your Income Management and BasicsCard account
You can access the money in your Income Management account many ways.
Residence rules for Farm Household Allowance
To be eligible for Farm Household Allowance you must meet the residence rules.
Time limits for Farm Household Allowance
You can only get Farm Household Allowance (FHA) for a set period.
Unsubscribe from electronic messaging
If you don’t want to get electronic messages from us, you can unsubscribe at any time.
Change how you get electronic messaging
You can change how you get electronic messages from us at any time.
Check your Income Management and BasicsCard balance
You can check the balance of your Income Management account and BasicsCard many ways.
Move your Income Management and BasicsCard money
Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.