Exemptions from mutual obligation requirements for principal carers
We can grant principal carers temporary exemptions from their mutual obligation requirements in some family situations.
Residence rules for Youth Allowance
To be eligible for Youth Allowance you must meet the residence rules.
Residence rules for Mobility Allowance
To be eligible for Mobility Allowance you must meet the residence rules.
Employment lump sum 52-week policy assessed incorrectly
An error was made with some employment income lump sums of greater than 52 weeks.
Time limits for Farm Household Allowance
You can only get Farm Household Allowance (FHA) for a set period.
Unsubscribe from electronic messaging
If you don’t want to get electronic messages from us, you can unsubscribe at any time.
Change how you get electronic messaging
You can change how you get electronic messages from us at any time.
Update your electronic messaging contact details
If you change your mobile number or email address, you need to tell us straight away.
Move your Income Management and BasicsCard money
Each payday, we pay your regular bills from your Income Management account. Any leftover money is then available for you to use with a BasicsCard.
Income Management and BasicsCard balance limit
You can control how much of your Income Management money goes on a BasicsCard.