
What to do if you lose your SmartCard
Your SmartCard is like having money in your wallet. If you lose your card, report it straight away.

Confirm your income now if your Child Care Subsidy (CCS) has stopped
If you got CCS in the 2023-24 financial year, you need to confirm your family income so we can keep paying you.
How to manage electronic messaging
Your options and obligations for electronic messaging.
Who can get enhanced Income Management and a SmartCard in the Northern Territory
If you live in the Northern Territory, you may be eligible for enhanced Income Management.
How enhanced Income Management and a SmartCard works in the Bundaberg or Hervey Bay region in Queensland
Your SmartCard for enhanced Income Management in the Bundaberg and Hervey Bay region of Queensland, looks and works like a normal debit card.
Who can get enhanced Income Management and a SmartCard in the Cape York or Doomadgee region in Queensland
If you live in the Cape York and Doomadgee region in Queensland, you may be eligible for enhanced Income Management.
How enhanced Income Management and a SmartCard works in Cape York and the Doomadgee region in Queensland
Your SmartCard for enhanced Income Management in the Cape York and Doomadgee region of Queensland, looks and works like a normal debit card.
Who can get enhanced Income Management and SmartCard in the Goldfields region and East Kimberley region of Western Australia
If you live in the Goldfields region or the East Kimberley region in Western Australia, you may be eligible to volunteer for enhanced Income Management.
How enhanced Income Management and SmartCard work in the Goldfields region and East Kimberley region of Western Australia
Your SmartCard for enhanced Income Management in the Goldfields region and the Kununurra and Wyndham region in the East Kimberley in WA, looks and works like a normal debit card.
When to claim Youth Allowance for job seekers
When you can submit your claim for Youth Allowance for job seekers depends on your situation. You may be able to start your claim early.