Mutual obligation requirements if you’re 55 or older
Find out about your mutual obligation requirements if you’re 55 and over.
Getting a Department of Veterans’ Affairs (DVA) payment
Find out if you or your partner getting a Department of Veterans’ Affairs (DVA) payment could affect your eligibility for a payment from us.
Relationship details form (SS284)
Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.
Young people living with or without their parents rent type for Rent Assistance
Eligibility for Rent Assistance when you’re a young person paying rent to your parents and living with or without them.
FIS aged care information online
We have information online to help you understand aged care requirements.
Keep your BasicsCard for Income Management safe
It is important to keep your BasicsCard safe. Tell us as soon as you can if your BasicsCard is lost, stolen or damaged, and don’t tell anyone your PIN.
Check your Income Bank balance
You can check your Income Bank balance online.
How to claim a Crisis Payment for Release from Prison or Psychiatric Confinement
Complete the following steps to claim Crisis Payment for release from prison or psychiatric confinement. Before you start, check if you can get it.
Work Bonus if you work
If you work, we’ll apply your Work Bonus balance to offset your Work Bonus eligible income. We’ll do this before we apply the income test.
What FIS information you can watch online
We have information about financial matters online that may help your situation.