Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Help for myGov, online accounts and mobile apps
- Centrelink online account help guides
Centrelink online account help - Request a document
Instructions on how to view, print and save your documents using your Centrelink online account.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
- What FIS information you can watch online
- Income and assets
FIS deeming video
Watch this video to learn more about deeming.
- Separated parents
- Most useful information
Separation details form (MOD S)
Use this form to let us know you’ve separated from your partner.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- Top payments
- Rent Assistance
How to manage your Rent Assistance
There are things you need to tell us if you get Rent Assistance.
- Employment income reporting
- When to report
Unscheduled reporting
If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.
- Getting aged care services
- Most useful information
Private Trust form (MOD PT)
Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.
- Seeking medical help
- Most useful information
Application to copy or transfer from one Medicare card to another form (MS011)
Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.