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Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Employment income reporting
  2. When to report

Scheduled reporting

If you need to report your employment income, it’ll usually be every 14 days, on a date we tell you. We call this scheduled reporting.

  1. Seeking medical help
  2. Most useful information

Application to copy or transfer from one Medicare card to another form (MS011)

Complete this form to copy or transfer someone onto your own Medicare card or another Medicare card.

  1. Relationship changes
  2. Most useful information

Partner details - if you live in Australia form (MOD P)

Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.

  1. Housing
  2. Most useful information

Real estate details form (MOD R)

Use this form to let us know your share of a property's asset value and income.

  1. Separated parents
  2. Most useful information

Separation details form (MOD S)

Use this form to let us know you’ve separated from your partner.

  1. Working
  2. Most useful information

Earnings Worksheet form (SU505)

Use this form to work out your gross earnings for your entitlement period and report them to us.

  1. Employment income reporting
  2. When to report

Unscheduled reporting

If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.

  1. Getting aged care services
  2. Most useful information

Private Trust form (MOD PT)

Use this form if in the last 5 years, you or your partner have been involved with or have transferred funds or assets to a private trust that has not been vested.

  1. Separated parents
  2. Most useful information

Responding to an Objection form (CS4243)

Use this form if we have previously notified you that the other parent or carer in your child support case has submitted an objection to a decision.

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Page last updated: 17 November 2025.
QC 60164