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How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Employment income

This is pay you get for work you've done for an employer.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Manage your income and assets details

Instructions to update your income and assets details using your Centrelink online account.

  1. Employment income reporting
  2. When to report

Unscheduled reporting

If your employment income changes, you need to tell us within 14 days. We call this unscheduled reporting, as it can happen any time.

  1. Top payments
  2. Financial Information Service

What the Financial Information Service is

The Financial Information Service helps you make informed decisions about your finances.

  1. What FIS information you can watch online
  2. Retirement

FIS superannuation at Age Pension age video

Watch this video to learn about superannuation at Age Pension age.

  1. What FIS information you can watch online
  2. Income and assets

FIS deeming video

Watch this video to learn more about deeming.

  1. Who can get it
  2. Rent types for Rent Assistance

Board and lodging rent type for Rent Assistance

Eligibility for Rent Assistance when you pay board and lodgings to a homeowner or primary tenant for a room in their property.

  1. What FIS information you can watch online
  2. Lump sums

FIS compensation video

Watch this video to learn about how FIS can help you if you get compensation in a lump sum.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

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Page last updated: 17 November 2025.
QC 60164