Most useful information for domestic violence

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How to transfer to Age Pension online

Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.

  1. Managing your money
  2. Most useful information

Financial information form (SS245)

Use this form to give us details of your financial information.

  1. What FIS information you can watch online
  2. Income and assets

FIS selling the family home video

Watch this video to learn more about how selling the family home can affect your payment.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

Employment income reporting if you have other types of income

If you have other types of income you need to tell us. This is so we can pay you the right amount. You also need to tell us if this changes.

  1. What FIS information you can watch online
  2. Retirement

FIS superannuation at Age Pension age video

Watch this video to learn about superannuation at Age Pension age.

  1. Resources
  2. Forms

Verification of medical conditions form (SU684)

Use this form to provide details of your medical conditions. We’ll use this information to conduct an Employment Services Assessment.

  1. Natural disaster
  2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

New Zealand citizens claiming payments in Australia

If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.

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Page last updated: 17 November 2025.
QC 60134