Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
Verification of voluntary work form (SU462)
Job seekers and voluntary work organisations can use this form.
Superannuation
Superannuation is a long term savings structure to help fund your retirement.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Add someone to a Medicare card
You can update your card when your circumstances change.
Gifting
If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.
How much you can gift
Your payment may be affected if you gift more than the value of the gifting free area each year.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
Employment income reporting
You must tell us the gross employment income you and your partner get so we can pay you the right amount.