Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Mutual obligation requirements if you’re 55 or older
Find out about your mutual obligation requirements if you’re 55 and over.
Financial Information Service Officers
Our Financial Information Service Officers can help you plan for your future financial needs.
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
When gifting exceptions apply
We have some exceptions to how we assess gifting.
Gifting
If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.