Most useful information for domestic violence

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Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Assets test
  2. Asset types

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

  1. What FIS information you can watch online
  2. Lump sums

FIS property settlements video

Watch this video to learn about how FIS can help you with a property settlement.

  1. Prepare to transfer to Age Pension
  2. Transfer to Age Pension

How to transfer to Age Pension online

Complete the following steps to transfer to Age Pension. Before you start, check if you can get it.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

  1. Special Benefit
  2. Who can get it

Income and assets test for Special Benefit

We use income and assets tests to check if you can get Special Benefit. We also use these to work out how much you can get.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Top payments
  2. Financial Information Service

Financial Information Service live webinars

We have free webinars to help you understand your finances.

Transfer to Age Pension

If you’re Age Pension age and get an eligible payment, you can apply to transfer to Age Pension.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

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Page last updated: 17 November 2025.
QC 60134