Most useful information for domestic violence

The pages voted most useful by other website visitors.

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  1. Death of a loved one
  2. Most useful information

Executor/Administrator Request for information form (SS524)

Use this form to request information from us regarding a deceased person.

  1. Natural disaster
  2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. You may get a penalty if you don’t meet them.

  1. What FIS information you can watch online
  2. Income and assets

FIS selling the family home video

Watch this video to learn more about how selling the family home can affect your payment.

  1. Managing your money
  2. Most useful information

Financial information form (SS245)

Use this form to give us details of your financial information.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Gifting

If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

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Page last updated: 17 November 2025.
QC 60134