- What FIS information you can watch online
- Lump sums
FIS inheritance video
Watch this video to learn about how FIS can help you if you get an inheritance.
- Crisis Payment
- Crisis Payment for other extreme circumstances
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
- Death of a loved one
- Most useful information
Advice of death form (SA116)
Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.
- Asset types
- Gifting
When gifting exceptions apply
We have some exceptions to how we assess gifting.
Superannuation
Superannuation is a long term savings structure to help fund your retirement.
Mutual obligation requirements
Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.
- Asset types
- Granny flat interest
How we assess granny flat interests
You need to tell us the value of the granny flat interest so we can assess if this affects your payments.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
- Top payments
- Financial Information Service
What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.