Most useful information for domestic violence

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Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Natural disaster
  2. Most useful information

Verification of voluntary work form (SU462)

Job seekers and voluntary work organisations can use this form.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

  1. Top payments
  2. Social work services

How our social work services can help

We can help if you need to turn to someone for support.

  1. Living arrangements
  2. Family and domestic violence

Where to get help for domestic violence

Get help accessing our payments and connecting to local support services like legal and housing support.

  1. Social work services
  2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

Who can get a Crisis Payment for Other Extreme Circumstances

You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.

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Page last updated: 17 November 2025.
QC 60134