Most useful information for domestic violence

The pages voted most useful by other website visitors.

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Mutual obligation requirements

Mutual obligation requirements are tasks and activities you agree to do while you get some payments from us. Penalties may apply if you don’t meet them.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

  1. Looking for work
  2. Most useful information

Profit and Loss Statement form (SU580)

Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.

  1. Disability Support Pension
  2. How to claim

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

  1. How to claim
  2. Prove your identity

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Death of a loved one
  2. Most useful information

Advice of death form (SA116)

Use these forms to advise us of the death of an adult or child. We’ll use these details to update records with Medicare, Centrelink and Child Support.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

  1. Top payments
  2. Financial Information Service

How to contact the Financial Information Service

We have Financial Information Service (FIS) Officers to help you.

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Page last updated: 17 November 2025.
QC 60134