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How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Employment income reporting
  2. What to report

Income from self employment

If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.

  1. How to manage your payment
  2. Reviews

Income Stream Reviews

Each financial year we review certain types of income streams. We do this to ensure we assess your payments and concession cards correctly.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

Mutual obligation requirements if you’re 55 or older

Find out about your mutual obligation requirements if you’re 55 and over.

Gifting

If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.

Granny flat interest

A granny flat interest is an agreement for accommodation for life. It can affect your eligibility or rate of payment and we may include it in your assets test.

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Page last updated: 10 December 2021.
QC 60134