- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
- Working
- Most useful information
Earnings Worksheet form (SU505)
Use this form to work out your gross earnings for your entitlement period and report them to us.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
- Growing up
- Most useful information
Unreasonable to live at home statement by parents or guardians form (SY016)
Use this form if your child has applied as an independent person for Youth Allowance or ABSTUDY under the unreasonable to live at home guidelines.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Funeral bonds and prepaid funerals
Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.
- Living arrangements
- Family and domestic violence
Where to get help for domestic violence
Get help accessing our payments and connecting to local support services like legal and housing support.
Asset types
Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.
- Top payments
- Financial Information Service
Financial Information Service live webinars
We have free webinars to help you understand your finances.