Comprehensive Compliance Assessment
An assessment to find out why you haven’t been meeting your mutual obligation requirements.
Help in your language
We can help you with translated information or you can talk to a service officer who speaks your language.
Assets test for allowances
We use the assets test to help us work out if you can be paid an allowance and how much you'll get.
How to get reminders to report income to Centrelink
If you have to report your income each fortnight, we’ll send you an SMS reminder on the day your report is due.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
FIS gifting video
Watch this video to learn more about gifting.
Reviews of your Special Benefit
We review your Special Benefit to make sure you’re still eligible and getting the right amount.
Rural customers and primary producers
Some rural properties and farms have more than one title or larger blocks than residential properties. The asset test rules are different for these properties.
Employment Services Assessments
If you need help finding a job, we'll assess the impact of your barriers to work including disability, illness or injury.
Income and assets form (SA369)
Use this form if you’re claiming a payment and need to tell us about your income and assets.