Where to get help for domestic violence
Get help accessing our payments and connecting to local support services like legal and housing support.
Helping others experiencing family and domestic violence
Here are some resources to help you support someone experiencing family and domestic violence.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Profit and Loss Statement form (SU580)
Use this form if you are a sole trader, subcontractor or a partner in a partnership that has started new employment or a new business.