Social work services FIS video
Watch this video to learn more about our social workers.
When to report your income to Centrelink
If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.
FIS superannuation at Age Pension age video
Watch this video to learn about superannuation at Age Pension age.
Pause of requirements
Sometimes there may be a pause of your mutual obligation or participation requirements.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
How to apply to transfer to Age Pension
If you already get an eligible payment, we’ll invite you to apply to transfer to Age Pension. This will be 13 weeks before you reach Age Pension age.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
How to claim Special Benefit
Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
FIS selling the family home video
Watch this video to learn more about how selling the family home can affect your payment.
Examples of granny flat interests
We’ve put together some common examples to help you understand how we assess granny flats. These examples don't cover every situation.