Most useful information for domestic violence

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Superannuation

Superannuation is a long term savings structure to help fund your retirement.

1. Social work services
2. How to contact a social worker

Privacy using social work services

We respect your right to privacy.

1. Crisis Payment
2. Crisis Payment for extreme circumstances family and domestic violence

Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence

To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.

1. Family and domestic violence
2. Where to get help

How we can help you with family and domestic violence concerns

We can help you access our payments and connect you to other support services.

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

1. Assets test
2. Asset types

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.