What the Financial Information Service is
The Financial Information Service helps you make informed decisions about your finances.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Claim for Special Benefit form (SU004)
Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Financial Information Service live webinars
We have free webinars to help you understand your finances.
Information you need to know about reporting employment and using the Earnings Worksheet form (SU505(i))
Information about how your payment is affected by income from full time, part time or casual employment and what other assistance we may also provide.
Understanding loans and credit
There are things you should consider when borrowing money. We have information about different types of loans, credit and lenders to help you manage your money.
Mutual obligation requirements for principal carers
These are tasks and activities you agree to do to keep getting your payment. They give you a better chance of finding work.
Other forms you may need to complete - Special Benefit
When you make your claim for Special Benefit, we may ask you to give us more information.
Add someone to a Medicare card
You can update your card when your circumstances change.