Add someone to a Medicare card
You can update your card when your circumstances change.
Capability assessment
An assessment done by us to find out if you’re capable of meeting your current mutual obligation requirements.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Information you need to know about reporting employment and using the Earnings Worksheet form (SU505(i))
Information about how your payment is affected by income from full time, part time or casual employment and what other assistance we may also provide.
Claim for Special Benefit form (SU004)
Use this form to claim Special Benefit if you’re in financial hardship and you aren’t eligible for any other income support.
Understanding redundancy payments FIS video
Watch this video to find out what you need to consider if you get a redundancy payment.
Weekly payment option
Some people can get income support payments paid each week instead of each fortnight.
Other forms you may need to complete - Special Benefit
When you make your claim for Special Benefit, we may ask you to give us more information.
What gifts we include in income and assets tests
We may include your gift if you give away, sell or transfer it for less than its market value.
Financial Information Service live webinars
We have free webinars to help you understand your finances.