Most useful information for child health and safety

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink using your Digital ID

How to prove who you are to Centrelink using your Digital ID.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

1. Separated parents
2. Most useful information

Details of your child’s care arrangements form (FA012)

Use this form to provide information about your child’s care arrangements.

1. Seeking medical help
2. Most useful information

Medicare Claim form (MS014)

Use this form to claim Medicare benefits by mail or in person at a service centre. This can be for a paid or unpaid account.

1. Victoria Bushfires, January 2026
2. Australian Government Disaster Recovery Payment

Who can get Vic Bushfires, January 2026 - Australian Government Disaster Recovery Payment

You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).

1. Seeking medical help
2. Most useful information

Medicare enrolment form (MS004)

Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.