Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Top payments
- Child Dental Benefits Schedule
How to claim the Child Dental Benefits Schedule
How to claim dental services covered by the Child Dental Benefits Schedule (CDBS).
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Setting up online accounts for Centrelink
To do your business with us, create a myGov account and link it to Centrelink.
- Top payments
- Australian Immunisation Register
How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)
How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.