Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Who can get Vic Bushfires, January 2026 - Australian Government Disaster Recovery Payment
You must meet eligibility rules to get Australian Government Disaster Recovery Payment (AGDRP).
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Medicare Claim form (MS014)
Use this form to claim Medicare benefits by mail or in person at a service centre. This can be for a paid or unpaid account.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Medicare enrolment form (MS004)
Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.
Someone to act for you with Medicare, Centrelink, aged care or Child Support
You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to speak to us, update your details and get payments for you.