Access to information
Providing you a number of ways to access documents and the information we have.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Top payments
- Australian Immunisation Register
International COVID-19 Vaccination Certificate
If you’re travelling overseas, you don’t need an International COVID-19 Vaccination Certificate.
- Top payments
- Australian Immunisation Register
What the Australian Immunisation Register is
The Australian Immunisation Register (AIR) is a national register that records vaccines given to all people in Australia.
- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
- Top payments
- Australian Immunisation Register
How to get immunisation history statements
How to get your immunisation history statements as proof of vaccinations. You can also get a statement for your child.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Medicare
- What's covered
Other Medicare support
We have a range of programs to help with some specific health care needs.
- Natural disaster
- Most useful information
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.