Most useful information for child health and safety

Access to information

Providing you a number of ways to access documents and the information we have.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

1. Growing up
2. Most useful information

Claim for a Health Care Card form (SS050)

Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.