Most useful information for child health and safety

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Managing your money
2. Top payments

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

1. Prove your identity
2. Proving your identity online

How to prove your identity to Centrelink using your Digital ID

How to prove who you are to Centrelink using your Digital ID.

Access to information

Providing you a number of ways to access documents and the information we have.

1. Newborn Upfront Payment and Newborn Supplement
2. How much you can get

Newborn Upfront Payment and Newborn Supplement amount for multiple children

If you have twins, triplets, quadruplets or more, you may get Newborn Upfront Payment and Newborn Supplement.

1. Top payments
2. Australian Immunisation Register

What an immunisation history statement is

You can get 2 types of immunisation history statements.

1. Seeking medical help
2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.