How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
- Contact us
- How to get more information from us
Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
- Top payments
- Australian Immunisation Register
How to add your immunisation history statements to a digital wallet
How to add your COVID-19 and influenza (flu) immunisation history statement to your device for easy storage, and how to update your proof of vaccinations.
- Prove your identity
- Proving your identity online
How to prove your identity to Centrelink using your Digital ID
How to prove who you are to Centrelink using your Digital ID.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
- Crisis Payment
- Crisis Payment for extreme circumstances family and domestic violence
How to protect yourself when you claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence
It’s important to consider how to claim safely. This may include changing your details or nominee arrangements.
- Social work services
- How we help
Social work services for your mental health
We can help you access mental health support services in certain circumstances.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
- Growing up
- Most useful information
Claim for a Health Care Card form (SS050)
Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.