Most useful information for child health and safety

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

1. Top payments
2. Australian Immunisation Register

What an immunisation history statement is

You can get 2 types of immunisation history statements.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

1. Parenting Payment
2. How to manage your payment

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Growing up
2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Top payments
2. Australian Immunisation Register

How to get immunisation history statements

How to get your immunisation history statements as proof of vaccinations. You can also get a statement for your child.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Explanation or formal review of a decision form (SS351)

Use this form to ask for an explanation or formal review of a decision.

1. Social work services
2. How we help

Social work services for your mental health

We can help you access mental health support services in certain circumstances.