Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
How much Crisis Payment for Other Extreme Circumstances you can get
You can get this Crisis Payment once per incident or extreme circumstance.
Support for foster carers and other non-parent carers
We support foster carers, grandparents, kinship carers and informal carers who provide ongoing care for a child.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
How to prove your identity to Centrelink through myGov
How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.
How to contact social work services
You can speak to a social worker over the phone.
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.