Most useful information for child health and safety

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Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. Child health and safety
  2. Wellbeing

Support for foster carers and other non-parent carers

We support foster carers, grandparents, kinship carers and informal carers who provide ongoing care for a child.

Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How to claim a Crisis Payment for Other Extreme Circumstances

Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

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Page last updated: 10 December 2021.
QC 60122