Explanations and formal reviews
Find out what you can do if you want more information or disagree with a decision we've made.
Payment and Service Finder
An online tool to see what payments and services you may be eligible for.
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Claim for a Health Care Card form (SS050)
Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.
Assistance for Isolated Children (AIC) medical statement - Student special needs form (SY099)
Use this form to provide a medical statement if you are claiming Assistance for Isolated Children (AIC) under the Students with special needs criteria.
Social work services for your mental health
We can help you access mental health support services in certain circumstances.
Who can get Nth Qld Rainfall and Flooding, December 2025 to January 2026 - Disaster Recovery Allowance
You must meet eligibility rules to get Disaster Recovery Allowance (DRA).
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.