Most useful information for child health and safety

1. Recently unemployed
2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

1. Contact us
2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Natural disaster
2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

1. Top payments
2. Australian Immunisation Register

What the Australian Immunisation Register is

The Australian Immunisation Register (AIR) is a national register that records vaccines given to all people in Australia.

1. Top payments
2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.