Overseas immunisations
How to add immunisations you’ve had overseas to the Australian Immunisation Register (AIR).
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Authorisation to act on an incapacitated person's behalf for Medicare purposes form (MO050)
Use this form if you want to act on behalf of someone who is incapable of managing their own affairs for Medicare services.
How to contact social work services
You can speak to a social worker over the phone.
How to claim NT Flooding, February to March 2026 - Australian Government Disaster Recovery Payment
How you can claim Australian Government Disaster Recovery Payment.
ABSTUDY and Assistance for Isolated Children (AIC) - Explanation or formal review of decision form (SY054)
Use this form to ask for an explanation of a decision about your claim for ABSTUDY or AIC. You can also use this form to ask for a formal review of your ABSTUDY or AIC decision.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.