Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.
Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
- Top payments
- Australian Immunisation Register
How to add your immunisation history statements to a digital wallet
How to add your COVID-19 and influenza (flu) immunisation history statement to your device for easy storage, and how to update your proof of vaccinations.
- Top payments
- Social work services
How to contact social work services
You can speak to a social worker over the phone.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
- Growing up
- Most useful information
Claim for a Health Care Card form (SS050)
Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.
- Growing up
- Most useful information
Authorising a person or organisation to enquire or act on your behalf form (SS313)
Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.