Most useful information for child health and safety

Supporting documents for your Centrelink claim

When you claim a payment or service, we’ll ask you for some documents to support your claim.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

1. Separated parents
2. Most useful information

Details of your child’s care arrangements form (FA012)

Use this form to provide information about your child’s care arrangements.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

Overdrawn bank account

You can get help to access your money if you have an overdrawn bank account.

1. Social work services
2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

1. Child Dental Benefits Schedule
2. Who can get it

Eligibility checks for Child Dental Benefits Schedule

How to know if your child can get CDBS this year.

1. Top payments
2. Child Dental Benefits Schedule

What’s covered by the Child Dental Benefits Schedule

Find out what child dental services we cover and how much we cover.

1. Top payments
2. Australian Immunisation Register

What an immunisation history statement is

You can get 2 types of immunisation history statements.

1. Crisis Payment
2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.