Access to information
Providing you a number of ways to access documents and the information we have.
Medicare enrolment form (MS004)
Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.
New Zealand citizens claiming payments in Australia
If you’re a New Zealand citizen living in Australia you may be eligible to get Centrelink payments or concession cards.
Supporting documents for your Centrelink claim
When you claim a payment or service, we’ll ask you for some documents to support your claim.
What the Australian Immunisation Register is
The Australian Immunisation Register (AIR) is a national register that records vaccines given to all people in Australia.
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
Social work services for your mental health
We can help you access mental health support services in certain circumstances.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Proving your identity in person for a Centrelink payment
How to prove who you are in person at a service centre.