Most useful information for child health and safety

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Payments while outside Australia

To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get

You can get this Crisis Payment once per incident or circumstance.

  1. Natural disaster
  2. Most useful information

Crisis and other help

We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.

  1. Top payments
  2. Australian Immunisation Register

How to update your personal details so your details are correct on the Australian Immunisation Register (AIR)

How to control who sees your record on the Australian Immunisation Register (AIR) and getting letters about your record.

  1. Financial Information Service
  2. How to contact us

Help in your language

We can help you with translated information or you can talk to a service officer who speaks your language.

  1. Social work services
  2. How we help

Social work services for your mental health

We can help you access mental health support services in certain circumstances.

  1. Managing your money
  2. Most useful information

Cancel Nominee Arrangement form (SS532)

Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.

  1. Social work services
  2. How we help

Social work services if you’re experiencing violence

If you’re experiencing family and domestic violence, we can help you access certain services.

  1. Growing up
  2. Most useful information

Claim for a Health Care Card form (SS050)

Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.

  1. Seeking medical help
  2. Most useful information

Medicare Claim form (MS014)

Use this form to claim Medicare benefits by mail or in person at a service centre. This can be for a paid or unpaid account.

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Page last updated: 10 December 2021.
QC 60122