Proving your identity over the phone with Centrelink
How to prove who you are over the phone.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
- Seeking medical help
- Get health care
Concession and health care cards
Concession and health care cards can get you cheaper health services and medicines.
- Housing
- Most useful information
Claim for Assistance for Isolated Children (AIC) form (SY040)
Use this form to claim Assistance for Isolated Children if your child cannot go to the nearest state school because of geographical isolation or a special need.
- Child Dental Benefits Schedule
- Who can get it
Eligibility checks for Child Dental Benefits Schedule
How to know if your child can get CDBS this year.
- Crisis Payment
- Crisis Payment for other extreme circumstances
Who can get a Crisis Payment for Other Extreme Circumstances
You may get this if you were forced to leave your home because of an extreme circumstance and meet other eligibility criteria.
- Queensland Rainfall and Flooding, February to March 2026
- Australian Government Disaster Recovery Payment
How much Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment you can get
Australian Government Disaster Recovery Payment is a lump sum payment.
- Top payments
- Social work services
How our social work services can help
We can help if you need to turn to someone for support.
- Crisis Payment
- Crisis Payment for other extreme circumstances
How to claim a Crisis Payment for Other Extreme Circumstances
Complete the following steps to claim Crisis Payment for Other Extreme Circumstances. Before you start, check if you can get it.
- Social work services
- How we help
Social work services if you’re experiencing violence
If you’re experiencing family and domestic violence, we can help you access certain services.