Access to information
Providing you a number of ways to access documents and the information we have.
Severe financial hardship for Crisis Payment
For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.
Payments while outside Australia
To get your payment or concession card while outside Australia, you must continue to meet the qualification rules at all times.
- Top payments
- Child Disability Assistance Payment
Who can get Child Disability Assistance Payment
To get this payment, you need to be getting Carer Allowance for a child younger than 16 for a period that includes 1 July.
- Top payments
- Child Dental Benefits Schedule
What’s covered by the Child Dental Benefits Schedule
Find out what child dental services we cover and how much we cover.
- Seeking medical help
- Most useful information
Aged care request for a nominee for Department of Veterans’ Affairs customers form (AC019)
Use this form to choose another person or organisation to deal with us on your behalf for aged care costs if you’re a Department of Veterans’ Affairs customer.
- Managing your money
- Most useful information
Cancel Nominee Arrangement form (SS532)
Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.
- Seeking medical help
- Most useful information
Medicare Claim form (MS014)
Use this form to claim Medicare benefits by mail or in person at a service centre. This can be for a paid or unpaid account.
- Recently unemployed
- Most useful information
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
- Crisis Payment
- Crisis Payment for extreme circumstances family and domestic violence
How to claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence
Complete the following steps to claim Crisis Payment for extreme circumstances family and domestic violence.