Proving your identity online for Centrelink
How to prove who you are to Centrelink online.
How to prove your identity with Centrelink
You need to prove your identity before you claim a payment or service.
Crisis and other help
We can help if you’re in severe financial hardship, recovering from a disaster, or need special assistance.
Employment Separation Certificate form (SU001)
You can ask your previous employer to use this form to certify important employment information about you.
Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence
To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.
Explanation or formal review of a decision form (SS351)
Use this form to ask for an explanation or formal review of a decision.
Overdrawn bank account
You can get help to access your money if you have an overdrawn bank account.
Medicare enrolment form (MS004)
Use this form to enrol in Medicare for the first time, re-enrol in Medicare or enrol your baby in Medicare.
How our social work services can help
We can help if you need to turn to someone for support.
How much Qld Ex-Tropical Cyclone Alfred, Mar 2025 - Australian Government Disaster Recovery Payment you can get
Australian Government Disaster Recovery Payment is a lump sum payment.