Most useful information for child health and safety

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How to prove your identity with Centrelink

You need to prove your identity before you claim a payment or service.

  1. Top payments
  2. Social work services

How to contact social work services

You can speak to a social worker over the phone.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

How much Crisis Payment for Extreme Circumstances Family and Domestic Violence you can get

You can get this Crisis Payment once per incident or circumstance.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

Who can get a Crisis Payment for Extreme Circumstances Family and Domestic Violence

To get this Crisis Payment you must have experienced family and domestic violence and meet the other eligibility criteria.

  1. Crisis Payment
  2. Crisis Payment for extreme circumstances family and domestic violence

How to protect yourself when you claim a Crisis Payment for Extreme Circumstances Family and Domestic Violence

It’s important to consider how to claim safely. This may include changing your details or nominee arrangements.

  1. Prove your identity
  2. Proving your identity online

How to prove your identity to Centrelink through myGov

How to prove who you are to Centrelink through myGov using the Centrelink identity verification linking option.

  1. Growing up
  2. Most useful information

Authorising a person or organisation to enquire or act on your behalf form (SS313)

Use this form to authorise a person or organisation in Australia to be your nominee so they can enquire or act on your behalf with Centrelink.

Severe financial hardship for Crisis Payment

For the purposes of Crisis Payment, you’re in severe financial hardship if you meet certain criteria.

  1. Crisis Payment
  2. Crisis Payment for other extreme circumstances

How much Crisis Payment for Other Extreme Circumstances you can get

You can get this Crisis Payment once per incident or extreme circumstance.

  1. Seeking medical help
  2. Get health care

Concession and health care cards

Concession and health care cards can get you cheaper health services and medicines.

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Page last updated: 10 December 2021.
QC 60122