Most useful information for caring for elderly

The pages voted most useful by other website visitors.

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Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

  1. Retirement years
  2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Contact us
  2. How to get more information from us

Explanations and formal reviews

Find out what you can do if you want more information or disagree with a decision we've made.

When to report your income to Centrelink

If you’re getting an income support payment, we’ll tell you when you need to report any other income you get.

  1. Employment income reporting
  2. What to report

Income from self employment

If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.

Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

  1. Carer Payment
  2. Who can get it

Income and assets test for Carer Payment

Your rate of Carer Payment depends on what you get paid in income and own in assets. The person you provide care for also has to have income and assets under certain limits.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Queensland Rainfall and Flooding, February to March 2026
  2. Australian Government Disaster Recovery Payment

How much Qld Rainfall and Flooding, February to March 2026 - Australian Government Disaster Recovery Payment you can get

Australian Government Disaster Recovery Payment is a lump sum payment.

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Page last updated: 17 November 2025.
QC 60152