Most useful information for caring for elderly

The pages voted most useful by other website visitors.

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  1. Top payments
  2. Carer Allowance

While you wait for Carer Allowance

There are some things you can do while you wait for your Carer Allowance claim outcome.

  1. Retirement years
  2. Most useful information

Home Equity Access Scheme review form (SA498)

Use this form to complete a review under the Home Equity Access Scheme.

  1. Asset types
  2. Gifting

When gifting exceptions apply

We have some exceptions to how we assess gifting.

Asset types

Assets are property or items you or your partner own in full or part, or have an interest in. They can affect your payment.

Gifting

If you give away your income or assets, they may still count towards your income and assets tests. This also applies if you sell them for less than they’re worth.

  1. Relationship changes
  2. Most useful information

Relationship details form (SS284)

Use this form to provide us details of your living arrangements. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Help for myGov, online accounts and mobile apps
  2. Centrelink online account help guides

Centrelink online account help - Request a document

Instructions on how to view, print and save your documents using your Centrelink online account.

Transitional rate of pension

The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

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Page last updated: 17 November 2025.
QC 60152