Most useful information for caring for elderly

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Proving your identity online for Centrelink

How to prove who you are to Centrelink online.

Asset hardship provisions

We may stop, reject or reduce your payment because of the assets test. If this is the case, you may be able to apply under the asset hardship provisions.

  1. Continence Aids Payment Scheme
  2. Who can get it

Not meeting eligibility for the Continence Aids Payment Scheme

You may not access CAPS if you don’t meet eligibility requirements.

  1. Caring for someone
  2. Most useful information

Carer Payment and/or Carer Allowance Medical Report for a person 16 years or over form (SA332A)

Use this form as part of the assessment of eligibility for Carer Payment, Carer Allowance or Special Disability Trust beneficiary status.

Income streams

These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.

Income

Most types of income count in your income test. We use this and your assets test to assess if you can get a payment, and to calculate your rate of payment.

  1. Growing up
  2. Most useful information

Claim for a Health Care Card form (SS050)

Use this form to claim a Low Income Health Care Card or a Health Care Card for a foster child.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

Transitional rate of pension

The transitional rate started in 2009. It's for pensioners who would get a lower pension rate if we used the new income test.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

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Page last updated: 17 November 2025.
QC 60152