Most useful information for caring for elderly

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  1. Managing your money
  2. Most useful information

Cancel Nominee Arrangement form (SS532)

Use this form to tell us that you, as an authorised person or organisation, want to cancel a nominee arrangement.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Retirement years
  2. Most useful information

Home Equity Access Scheme single application form (SA496)

Use this form if you’re single and are applying for loan payments under the Home Equity Access Scheme.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

  1. Top payments
  2. Carer Allowance

How to manage Carer Allowance

Understand your options and obligations for Carer Allowance.

  1. Getting aged care services
  2. Most useful information

Residential aged care calculation of your cost of care form (SA457)

Use this form to give us your financial details. Don’t use this form if you get a relevant income support payment.

  1. Relationship changes
  2. Most useful information

Partner details - if you live in Australia form (MOD P)

Use this form to give us information about your partner if you are claiming or receiving a payment or concession card.

  1. Top payments
  2. Carer Allowance

How to claim Carer Allowance

Complete the following steps to claim Carer Allowance. Before you start, check if you can get it.

  1. Employment income reporting
  2. What to report

Income from self employment

If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.

Real estate assets

Information about how real estate assets affect your payment under the assets test.

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Page last updated: 17 November 2025.
QC 60152