Most useful information for caring for elderly

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Setting up online accounts for Centrelink

To do your business with us, create a myGov account and link it to Centrelink.

What to report when you report income to Centrelink

We need to know the gross employment income you and your partner get so we can pay you the right amount.

  1. Employment income reporting
  2. What to report

Income from self employment

If you’re self employed you need to tell us about your business income. This is so we can pay you the right amount. You also need to tell us if this changes.

  1. Who can get it
  2. Income and assets test

Income test for Carer Payment

Your income can reduce how much we pay you. We use the pension income test to assess Carer Payment.

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Top payments
  2. Carer Payment

How to manage Carer Payment

When we’ll contact you about your options for Carer Payment.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

Income streams

These are regular payments made from your superannuation fund or purchased using either superannuation money or savings.

  1. Relationship changes
  2. Most useful information

Relationship details - Separated under one roof form (SS293)

Use this form if you’re separated but live under the same roof as your ex-partner. This is so we can assess whether to pay you as a single person or as a member of a couple.

  1. Top payments
  2. Carer Allowance

How to claim Carer Allowance

Complete the following steps to claim Carer Allowance. Before you start, check if you can get it.

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Page last updated: 17 November 2025.
QC 60152