Most useful information for caring for elderly

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Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

  1. How to claim
  2. Prove your identity

Proving your identity over the phone with Centrelink

How to prove who you are over the phone.

  1. Carer Allowance
  2. Who can get it

Residence rules for Carer Allowance

To be eligible for Carer Allowance you must meet the residence rules.

  1. Carer Allowance
  2. Who can get it

Carer Allowance rules for the person you care for

To get this payment, both you and the person you care for need to meet some rules.

  1. Carer Payment
  2. How to keep your payment

Breaks from caring when you get Carer Payment

You can still get Carer Payment if you take a break from providing care or the person getting care is in hospital.

  1. Recently unemployed
  2. Most useful information

Employment Separation Certificate form (SU001)

You can ask your previous employer to use this form to certify important employment information about you.

  1. Carer Payment
  2. Who can get it

Rules for caring for multiple people and get Carer Payment

When you care for multiple people there are different rules for Carer Payment

  1. Queensland Ex-Tropical Cyclone Alfred, March 2025
  2. Australian Government Disaster Recovery Payment

How much Qld Ex-Tropical Cyclone Alfred, Mar 2025 - Australian Government Disaster Recovery Payment you can get

Australian Government Disaster Recovery Payment is a lump sum payment.

  1. Carer Payment
  2. Who can get it

Income and assets test for Carer Payment

Your rate of Carer Payment depends on what you get paid and own. The person you provide care for also has to have income and assets under certain limits.

  1. Top payments
  2. Carer Allowance

How to claim Carer Allowance

Complete the following steps to claim Carer Allowance. Before you start, check if you can get it.

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Page last updated: 17 November 2025.
QC 60152