Most useful information for caring for elderly

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Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

  1. Looking for work
  2. Most useful information

Business details form (MOD F)

Use this form to let us know about you or your partner's involvement in a business.

  1. Living with disability
  2. Most useful information

Medical Practitioners - Essential Medical Equipment Payment (EMEP) - Medical confirmation form (SA449)

This form is part of the medical assessment for EMEP. It may help cover extra costs of running essential medical equipment, or heating or cooling in your home.

Which payments are eligible for transfer to Age Pension

If you get an eligible payment, we’ll invite you to apply to transfer to Age Pension.

Proving your identity in person for a Centrelink payment

How to prove who you are in person at a service centre.

Weekly payment option

Some people can get income support payments paid each week instead of each fortnight.

  1. Assets test
  2. Asset types

Funeral bonds and prepaid funerals

Funeral costs you pay for in advance normally don’t count in your assets test for payments from us. There are some exceptions.

Employment income reporting

You must tell us the gross employment income you and your partner get so we can pay you the right amount.

  1. Retirement years
  2. Most useful information

Income and assets form (SA369)

Use this form if you’re claiming a payment and need to tell us about your income and assets.

Replace a lost or stolen Pensioner Concession Card or Health Care Card

If your Pensioner Concession Card or Health Care Card is lost, stolen or ruined, we can post you a new card if you need one.

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Page last updated: 17 November 2025.
QC 60152