Most useful information for caring for elderly

The pages voted most useful by other website visitors.

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  1. Seeking medical help
  2. Most useful information

Aged care request for a nominee for Department of Veterans’ Affairs customers form (AC019)

Use this form to choose another person or organisation to deal with us on your behalf for aged care costs if you’re a Department of Veterans’ Affairs customer.

  1. Continence Aids Payment Scheme
  2. Who can get it

Not meeting eligibility for the Continence Aids Payment Scheme

You may not access CAPS if you don’t meet eligibility requirements.

  1. Separated parents
  2. Most useful information

Separation details form (MOD S)

Use this form to let us know you’ve separated from your partner.

  1. Aged care calculation of your cost of care
  2. Who should apply

Aged care calculation of your cost of care if you get an income support payment

We may have your financial details if you get a relevant income support payment from us or the Department of Veterans’ Affairs.

Payment and Service Finder

An online tool to see what payments and services you may be eligible for.

  1. Continence Aids Payment Scheme
  2. How to manage your payment

Buying continence aids products

We don’t supply or sell continence aids products.

  1. Top payments
  2. Carer Allowance

While you wait for Carer Allowance

There are some things you can do while you wait for your Carer Allowance claim outcome.

  1. Caring for someone
  2. Most useful information

Child to adult transfer for Carer Payment and/or Carer Allowance form (SA432)

Use this form if you cannot complete the Child to Adult Transfer online to tell us about the level of care you personally provide for a person who is turning 16 years.

Employment income

This is pay you get for work you've done for an employer.

  1. Carer Payment
  2. How to keep your payment

Breaks from caring when you get Carer Payment

You can still get Carer Payment if you take a break from providing care or the person getting care is in hospital.

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Page last updated: 17 November 2025.
QC 60152