How to get support for your business

There is support for businesses using Centrelink Confirmation eServices (CCeS).

If your business is using CCeS, you can access:

  • an online, real time system
  • batch processing for large volume requests
  • income statements
  • helpdesk services 5 days a week by phone or email
  • a Program Support Manager who you can contact for information
  • support materials and user guides for your employees.

Watch our short video to understand what you can and can’t do when using CCeS.

Page last updated: 19 March 2024.
QC 55355