Business and employer contact information

• Phone 131 158
• Fax us on 132 115
• To request ABSTUDY to pre-book travel, email abstudy.travel@servicesaustralia.gov.au
• For Away from Base Submissions, reimbursements and all general enquiries, email abstudy.afb@servicesaustralia.gov.au

• Phone 131 158
• Fax us on 132 115
• Email nbg.notifications@servicesaustralia.gov.au

• Phone 1800 132 468

• Phone 1800 039 417
• Fax us on 1300 727 760
• Email im.merchant.help@servicesaustralia.gov.au

• Phone 1800 887 774
• Fax 1300 727 760
• Email national.business.gateway@servicesaustralia.gov.au

Confirmation Services for business

Services include:

• Centrelink Confirmation eServices
• Electronic Verification of Rent
• the Rent Deduction Scheme.

• Phone 1800 887 774
• Fax us on 1300 727 760
• For general support, email helpdesk.ccs@servicesaustralia.gov.au
• For new business applications, email ba.processing@servicesaustralia.gov.au

• Phone 1800 044 063
• For general support, email centrelink.business.support@servicesaustralia.gov.au
• For new business applications, email ba.processing@servicesaustralia.gov.au

• Write to us:

  Services Australia
  Centrepay Services
  Reply Paid
  PO Box 7813
  Canberra BC ACT 2610

• Phone 1800 039 417
• For general support, email im.merchant.help@servicesaustralia.gov.au
• For new business applications, email impact.basicscard@servicesaustralia.gov.au

National Business Gateway contact centre and Online Support for:

• Customer Information Release Service
• Employment Separation Certificates for employers
• Organisation Nominee Online Services
• Redundancy or Retrenchment
• Employer Reporting Service.

• Phone 131 158
• Fax us on 132 115
• Email national.business.gateway@servicesaustralia.gov.au

Transport and freight services

Services include the:

• Tasmanian Freight Equalisation Scheme
• Bass Strait Passenger Vehicle Equalisation Scheme.

• Phone 131 158
• Fax us on 03 6208 9976
• Email tfes.support@servicesaustralia.gov.au

• Write to us:

  The Manager
  Tasmanian Transport Programs
  GPO Box 1269
  Hobart TAS 7001

• Phone 131 272

Child Support employer service team

• Phone 131 272
• Fax us on 1300 309 949

• Write to us:

  Child Support Employer Services
  PO Box 9815
  Melbourne VIC 3001

Child Support Lawyer’s line:

• Phone 1800 004 351 for Australian cases
• Phone 1800 180 272 for international cases

For questions about income stream reviews from Income Stream providers only:

• Email income.streams@servicesaustralia.gov.au

For help completing forms or to speak to a service officer:

• Phone 132 127
• Fax us on 02 9895 3200
• Email compensation.recovery@servicesaustralia.gov.au

• Write to us:

  Medicare Compensation Recovery
  GPO Box 4104
  Sydney NSW 2001