You access your enhanced Income Management account with a SmartCard.
We can help you with the following:
- getting a new or replacement card
- activating your SmartCard
- checking your balance
- setting up direct debits
- transferring money from your enhanced Income Management account
- setting up your access to the online portal
- setting up the SmartCard eIM app
- fixing any problems with the SmartCard
- reporting a lost or stolen SmartCard.
For more information:
- call the SmartCard eIM hotline
- visit a service centre
- go to the SmartCard website.
Contact numbers available on this page.
SmartCard eIM hotline
Use this line for support with enhanced Income Management, your account and SmartCard.
There are other ways you may want to contact us.