Setting target amounts
You can set a target amount for customers that have a specific amount to pay. Deductions will stop when it reaches the target amount. You can add target amounts to a new deduction or to an existing deduction.
Setting an end date
You can set end dates for deductions that need a set time limit. Deductions will stop on the end date. You can add an end date to a new deduction or to an existing deduction.
Suspending deductions
You can suspend a deduction for up to 13 weeks if a customer doesn’t need a deduction for a short period. This may help to avoid an overpayment.
You’ll need to call our Centrepay for businesses team to set this up. The deduction will restart again at the end of the suspension period.
Adjusting deductions
You can make temporary increases with customer consent or decreases to deductions for up to 13 weeks. Deductions will go back to the original amount on the end date. This may help to avoid an overpayment or catch up missed payments.
You can also increase or decrease deductions permanently.