Pre-booked travel

We may pre-book and pay for your travel by air, ferry, train or coach.

You’ll need to pay any extra travel costs we can’t pre-book, such as a local bus. You can claim reimbursement for this after your trip.

You must request pre-booked travel no later than 7 days before your travel.

How pre-booked travel works

For example, Elizabeth gets Youth Allowance. She’s a dependent student attending university in Sydney. Her home is in Perth. Elizabeth wants to travel home in December to see her parents at the end-of-year break.

Elizabeth can ask us to book and pay for the most practical transport home, for example, flights. She needs to ask us to pre-book no later than 7 days before the date of her trip.

Elizabeth catches the local bus to and from the airport which we can’t pre-book. She can claim a reimbursement for the bus after she’s travelled.

How we share your personal details

To arrange your travel, we’ll share some of your personal details with our authorised travel management company. Our Students and associated travellers privacy notice outlines how we use your personal information when we arrange your travel.

Page last updated: 3 March 2022.
QC 51681